BraceLabAt BraceLab, our mission is to provide you with the best medical braces on the market so that you can get back to doing the things you love, as quickly as possible. BraceLab is the exclusive distributor of Push® premium braces in the United States.
BraceLab (bracelab.com) has 3,636 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Health Equipment · Arden, North Carolina
Excellent
Health Equipment · Asheville, North Carolina
Excellent
Health Equipment · Wilmington, North Carolina
Excellent
Health Equipment · Sanford, North Carolina
Great
Showing 146 reviews with 3 stars · Clear filters
Cos
All ok, except this fits differently then my left handed on. This (right) hand digs into the base of my thumb.
Response from BraceLabAug 19, 2022
Thank you for your feedback. If you are still within 30 days of your order date you are welcome to exchange the right side brace for a different size if you would like!
Nico
Was very happy with the product until after only a few washes the Velcro started fading away and no longer was able to hold its place. Thankfully I’m being sent a new one with hopes it will last more than a year :)
Response from BraceLabJul 14, 2022
Thank you for your feedback Nico. We are sorry to hear that the straps did not last long, but we hope that this new one works out better for you! Sincerely, BraceLab Support
Rosalind A.
I like and NEED the braces! Although they do not last long enough the velcro wears out too fast. I wear them everyday: I wish they lasted longer or the price was more affordable. I do wear glove when using them to help the life of the braces. Then that in a way isn’t comfortable and adds to my cost.
Response from BraceLabJun 24, 2022
Greetings Rosalind, Thank you for your detailed feedback regarding your Push MetaGrip Braces. We are delighted to hear that the Braces have been working well for you. Please do not hesitate to contact our Support team regarding fitting and maintenance questions at [email protected]. Best Regards, BraceLab
Sandra A.
The braces are comfy and seem to do a good job. The Velcro wears out after a while and will not hold anymore. I have purchased 3 sets and they were all the same. Pretty pricey for short term results
Response from BraceLabJun 24, 2022
Thank you for your feedback! Unfortunately the hook and loop straps do require some extra care and caution to last longer, but we hope the value the brace provides makes it worthwhile, and we appreciate your continued support! Sincerely, BraceLab Support
L C.
Brace doesn’t help reduce my pain Because it holds my thumb in a position that causes me pain.
Response from BraceLabJun 24, 2022
Greetings, Thank you for your review regarding the Push MetaGrip Brace. We sincerely regret to hear that the Brace is not working well for you. You are welcome to contact our Support team regarding the fit of your MetaGrip at [email protected]. Best Regards, BraceLab
OT
I like the wrist wrap, patients like the fit, however it is thick. They like the flexibility of the HiRui wrist wrap in comparison. I’m still waiting for the Metagrip adjustment kit. Are they back ordered, not available yet?
Response from BraceLabJun 20, 2022
Thank you for the feedback, OT. We prepared a modification kit to be put in the mail today for you, we apologize for the oversite. Please let us know if you need any assistance, you may reach our Support team at [email protected] or 888.235.8221. Best Regards, BraceLab
Teri B.
The brace did not work for me.I got the size 0 and it was not small enough for my thumb.. the starts worked fine. It was made well .
Response from BraceLabJun 6, 2022
Thank you for your feedback Teri. We are sorry to hear that you are not able to find a brace that fits properly. If there is anything we can do to assist you in the future, please let us know! Sincerely, BraceLab Support
John C.
Too early to tell. Have not seen significant relief in thumb pain. Noticing some redness and skin irritation in thumb. Did not feel that I had it on too tight.
Response from BraceLabMay 23, 2022
Greetings John! You can reach out to our support team at [email protected] or 888.235.8221 for help regarding the fit. Best Regards, BraceLab