BraceLabReviews of bracelab.com

Good communication

good quality on time delivery

My order was easy to place and it arrived before the estimated date. Unfortunately, I made an error and ordered the wrong hand. It was very easy to exchange and it was done in a very timely return. The brace fits well and seems to be helping.

Although the device did not turn out great for me it is obviously a well made and quality product. I returned it and received my reimbursement with absolutely no problems.

Easy ordering on website. Very quick shipping and delivery.

I had ordered too small size and they sent me a label to return my brace and then sent me a size bigger. Excellent customer service! And I'm hoping it will help my arthritic thumb. It's hard not having use of a thumb.

had a problem tracking no longer good called spoke to Brian he resent sent order same day excellent customer service. Also original item showed up same day sent the reshipped back

On the advice of my doctor, I ordered the wrong size. So I reached out to the customer service rep and explained the mistake I made. She immediately suggested a quicker solution by returning the original order and placing another order in the correct size. By doing it this way… I didn’t have to wait 3-4 weeks while the original brace was inspected and processed. Received my new brace within 2 weeks.