BraceLabReviews of bracelab.com

4.73,636 reviews
Health Equipment
2609 Atlantic Avenue, Raleigh, North Carolina

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BraceLab

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About BraceLab

At BraceLab, our mission is to provide you with the best medical braces on the market so that you can get back to doing the things you love, as quickly as possible. BraceLab is the exclusive distributor of Push® premium braces in the United States.

BraceLab (bracelab.com) has 3,636 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.

Also known as: bracelab.com
Website: bracelab.com
Category: Health Equipment
Location: Raleigh, North Carolina
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 91% of reviews.
Latest: Most recent review: June 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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BraceLab reviews

Showing 146 reviews with 3 stars · Clear filters

Sally A. B.
Jun 9, 2023
Your brace was recommended to me by my…
Your brace was recommended to me by my nurse practitioner. She had purchased one and thought it would be a good fit for me. I have arthritis in both of my thumbs, I had surgery on my right thumb back in February 2023. I'm experiencing constant pain in my right thumb after surgery and now my left thumb is starting to hurt. I ordered a brace for my left thumb, wore it for about 1 1/2 weeks and now am experiencing numbness in the knuckle of my left thumb. I stopped wearing the brace and it seems to be getting a little better. I'm wondering if I should return the brace as it wasn't inexpensive. Sally Barker
Response from BraceLabJun 12, 2023
Thank you for your feedback Sally! We are sorry to hear that your brace is causing these issues, and numbness is certainly not supposed to occur while wearing the brace. Please reach out to our support team at [email protected] with your order information and we can work on a return for you!
Denise B.
Jun 2, 2023
It at times hurt my wrist bone
It at times hurt my wrist bone. Then I loosen it but it then doesn't help the thumb. But it's manageable.
Response from BraceLabJun 2, 2023
Thanks Denise for your feedback. I apologize that the brace is causing you discomfort. If you would like to submit a return request, you may follow the link below. If you have any other questions, feel free to reach out to our support team! https://bracelab.com/rma/guest/login/
Katherine H.
Jun 2, 2023
I really like the design of the brace
I really like the design of the brace. I have tried others that seem so overdone where yours really targets the joint area. I am still trying to break in the rigid part or just get used to it as is. Sometimes the plastic rubs against my aging skin so that I cannot wear it continuously. I know it will give me much needed support if I can resolve that issue. Any ideas?
Response from BraceLabJun 2, 2023
Hello Katherine for your review! I apologize for the issues with your brace! Please give our support team a call so that we may help resolve this issue as soon as possible!
Robert S.
May 30, 2023
Trouble paying on line.
Trouble paying on line.
Response from BraceLabMay 31, 2023
Thank you for the feedback, Robert. Our Support Team is available at 888.235.8221 to help you place any orders.
Kenneth Y.
May 22, 2023
I didn't dislike anything
I didn't dislike anything. The only thing I did was order a product based on a friend's recommendation. I didn't receive any assistance online.
Response from BraceLabMay 22, 2023
Thank you for your review Kenneth! Feel free to give us a call if you have any further questions!
Dennis S.
May 21, 2023
You raised the price on the push…
You raised the price on the push metagrip five dollars from when we last purchased one. It was already overpriced.
Response from BraceLabMay 22, 2023
Thank you for your feedback, Dennis. We raised our prices due to increased manufacturing costs. All Push braces are manufactured in Europe with high-quality materials whose streamlined designs and durability provide optimal support without unnecessarily restricting movement. The brace has an L-code/HCPCS code to help you seek reimbursement with your insurance agency. L-3924
Gaylord W.
May 11, 2023
It helps some and that is nice but WAY…
It helps some and that is nice but WAY OVER PRICED
Response from BraceLabMay 11, 2023
Thank you for your feedback Gaylord. All of our braces are made with European materials, which have to go through much stronger quality and manufacturing standards, which leads to higher prices. We hope you can feel the value of the brace and continue to enjoy it!
Karen J.
May 11, 2023
GIVE ME A BREAK!
I dislike having to write a review for EVERY PURCHASE I MAKE!!!
Response from BraceLabMay 11, 2023
Hello Karen! These review requests are automatically sent after every order, but they are in no way mandatory. You are more than welcome to ignore them when they are received. If you have any feedback for us at any time, you are welcome to reach out to us at [email protected].

BraceLabReviews of bracelab.com

About BraceLab

About these reviews

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BraceLabReviews of bracelab.com

BraceLab reviews

Your brace was recommended to me by my…

It at times hurt my wrist bone

I really like the design of the brace

Trouble paying on line.

I didn't dislike anything

You raised the price on the push…

It helps some and that is nice but WAY…

GIVE ME A BREAK!

About BraceLab

About these reviews

More in Health Equipment, North Carolina

Aeroflow Urology

Aeroflow Breastpumps

Sell CGM

CandidPro

BraceLab reviews

Your brace was recommended to me by my…

It at times hurt my wrist bone

I really like the design of the brace

Trouble paying on line.

I didn't dislike anything

You raised the price on the push…

It helps some and that is nice but WAY…

GIVE ME A BREAK!