Riley
Great customer service!
It said there was a 10% discount if you buy two, but I needed one brace for my right hand and one for my left so I couldn’t take advantage of the discount even though they’re the same product. Update: BraceAbility recognized this error and refunded me the 10%. It was a very prompt response. I am very happy with their customer service.
Response from BraceAbilitySep 2, 2026
Thank you for reaching out and for sharing your feedback. We understand how frustrating it can be when you need the same product for both hands but cannot take advantage of the discount because of the different sides. We’ll be sure to share your feedback with our product team for consideration. We’ll also follow up with you via email regarding your concern. We truly appreciate you bringing this to our attention.