Tricia S.
Your customer service is very poor
Your customer service is very poor. I ordered 4 days ago and called to inquire about shipment and got no help, in fact there was no help from anyone. The shipment took 4 days to ship and I paid for 2 day shipping. This was a gift for my boyfriend on his birthday and I was left empty handed on Friday. I will no longer be ordering from BPI because this was not the first time I have had problems with my orders. All they want to do is give me the 30% discount codes. I've received more of those codes the actually help. It is your job to have the staff and plan you need to acomadate everyone's orders! Words cannot describe the disappoment.



