BPI SportsReviews of bpisports.net

Sent me the wrong products and over a week later I am still chasing the company to receive my correct products

This review has nothing to do with the products, which are great, but the customer service. I placed an order on 7/21 - there was a sale going on so I expected that shipping might be delayed. After a week I hadn't received shipping notice but on 7/29 I received a portion of my order. Two days later I received shipping notice which I assumed was for my missing item. I checked the tracking and it showed as delivered. I reached out to customer service via email on 7/31 inquiring as to the missing item. I sent other email on 8/2 and received a response stating that my order had been delivered. I had explained that only a portion of my order had been received and I was trying to find out what was going on with my last item. As of today, 8/8, I have sent two additional emails with no response. Two and a half weeks later and I do not have my full order, no idea if it's even been shipped and can't get a response from customer service. I like the products but if I purchase again I'll go through an authorized retailer.

The wrong items arrived and still waiting to hear from customer service.

Taste is terrible and I feel like it does nothing

I paid for overnight shipping, got my package like 4 days later. It was super annoying and not fair that I gave them extra money

Well I'm completely disappointed in this product even tho taste is good it's first ingredient is maltodextrin which is a NO NO for keto it has the highest index!! lesson learned kicked me out now I have to start all over. That's what I get for trusting a label saying keto friendly!!!

Horrible!! I never received my order of almost $60 worth of stuff! I contacted them and they told me to take it up with UPS so I did and UPS said they can't help me so I went back to BPI and no I get no response. I've never had such horrible customer service before. I will never order from them again.

I placed my order about 2 weeks ago. I wouldn't mind so much if the tracking number on my package worked so I would be able to know if I am even going to be receiving my package or not.