STILL W.
My order arrived on 09/23 with the …
My order arrived on 09/23 with the wrong product. I sent costumer service a e -mail to have my product sent & return the wrong item. I have sent 3 e-mails with no reply. I called BPI directly to see if I could get a response to the poor e-mail service. I talked with someone right away who told me the problem would be taken care of, I asked for a e-mail conformation and a tracking #. Since than I have called two more times. On the third call I was told that I needed to send a picture of the wrong product, which I did with the costumer service rep. on the phone. I have received a e-mail saying that they have sent my request to the distributer. But still no idea when my product will be arriving. At this point I would not buy any other BPI product. STILL WAITING......10/09/17



