BPI SportsReviews of bpisports.net

I ordered a product with 2 day expedited shipping, didn't receive it until almost a week later. They told me 2day shipping isn't guaranteed. (Please post this somewhere, so that customers know this and don't spend extra money on shipping cost). Tried contacting customer support, now two weeks later, many emails back and forth and a couple phone calls and still, nothing is resolved. Oh, and did I mention, the package was opened and didn't have the seal on it. Powder was inside the box and am waiting to hear back about reimbursement.

I ordered NiteBurn on 9/29 (order #71830) and I’ve yet to receive my order. On top of it, I’ve reached out to cancel my order and have not received any of contact in return. I want my money back.

this is my first and last time that i will order from bpi their costumer service is super bad

Purchased a stack promotion consisting of protein, BCAA's and creatine. During the purchase they were offering a free container of micronized creatine with any purchase over $49. I figured what a great deal, getting the stack on sale and additional creatine for free. Unfortunately, the free creatine never showed up, when I reached out to customer service they said, "well that promo was while supplies last and we ran out." Really?!?! Because that promo was still being advertised on their site at the time of inquiry. So I felt like I was being lied to, I requested a return authorization so I could return my products, no reply, sent another e-mail requesting a return, still nothing. I like their products but customer service is awful! I've never actually written a review online for anything, but their customer service is so bad I figured this would be my first!

I purchased my first ordered & didn't receive everything all at once. 2 weeks later still waiting on a product & customer service wasn't very helpful. Hopefully my next purchase will go better. Overall the products that I have received & tried are amazing & will re-buy again.

Didn't receive correct product, emailed immediately, took a week to receive a response. Still have not had the issue corrected and it has now been nearly a month.

I ordered some supplements online because my trainer referred BPI to me. When I got my package which took forever and it’s location was never updated so that I could track it. It just popped up at my door. One of my supplements was wrong, I ordered the CLA but got BCAA instead with the sticker on it saying CLA. I called to explain the situation, they had me email them pictures of the wrong product with my order number. I did. They never emailed me back, I kept having to follow up with them. They stated they had to send the email I guess to claims to get the process started and so that they could ship me my correct product. I’m still waiting, it’s been about 2 weeks now and have not heard anything or received my product. I won’t be ordering from BPI again. This was my first and last time.

I was asked to review BPI by their customer service department. I responded saying I didn’t want to, because the product was way too sweet and I didn’t like it. They the. Responded with, please review our customer service, and didn’t even acknowlegde that I hated their product. So here it is. There service isn’t very good and the product is too sweet like candy.