BPI SportsReviews of bpisports.net

Customer service is not good enough they don’t seem to care about their customers I have emailed them plenty of time I know the company is bussy but it just shows they don’t care about satisfying their customer will take my business somewhere else where they listen to their customer need and this is the first company where I see they don’t care or listen to your needs when your paying for their products very disappointed

Been over 2 weeks still do not have my supplements. I have emailed customer service twice with no reply. So I cannot review something I have never received.

I’ve used bpi products for 2 years or more and I made a order a couple weeks ago and they sent me the wrong protein. They sent me one I literally don’t want instead of the bulk muscle I ordered in the biggest size they had. I’ve sent 2 emails to the support team hoping I would end up with what I paid for but I’ve had no response. I will not order another thing from bpi till I get what I paid for. How can I company do that to someone and not make it right?

Placed order on 01/02/18, received no update on tracking, no communication it is 01/17/18 and package has not arrived, won’t order ever again.

Sent 2 emails through their contact link on the website since there is no phone number listed. 1 on Jan 02 & 1 on Jan 04 and no one has ever replied back. I contacted PayPal and lodged a complaint and then finally found a phone number. I called and spoke to a rep regarding the fact that the ISO HD Peanut Butter Candy Bar not only didn’t taste the same as the sample I got, it also wasn’t the same consistency. I was told they changed the formula and would arrange for me to return it for a full refund. That was over a week ago and still no one has gotten back to me. I emailed the rep I spoke to since he gave me a direct email and he hasn’t responded back. I’m glad I didn’t cancel the complaint I filed with PayPal. Will never do business with this company again and I will be calling PayPal again to update them on their lack of concern or respect for their customers. Robert Mendolia

Ordered 3 products online, they sent me duplicates of 1...no big deal it happens and the products were the same flavor, that didn't bother me. However, after that i filed my request for them to send the correct product. Didnt hear anything for 5 days so i reached out. I was told it would be sent and i would receive an email when my order was being processed and then once it was fulfilled. 5 days later again and no response,no email. I called back and got the same exact story today. Meanwhile,ive received about 10 advertisements from BPI since my order,but no response via email from their customer service team about the wrong product that was sent. Not a good experience.

I am currently on prep for a competition, and this pre workout has 8 grams of fat per serving. So I wouldn’t recommend if you’re on a strict diet. It also tastes like kool aid and gave me no energy for my workout.

Attempted to make a purchase but for some reason it was either cancelled or never went though. I reached out to customer service multiple times for assistance with my order and the issue was never resolved. I reached out multiple times and I never heard back from BPIs team regrading my issue. Wish the customer service could step it up so I could support the company 🤷🏻‍♀️