Kevin W.
Shipping
They need to improve their shipping process seems very unorganized
BPI Sports is a leading developer, formulator, and marketer of branded sports nutrition supplements sold through leading specialty retailers and distributors. BPI Sports has a commitment to delivering the best tasting and highest quality products available that help consumers reach their health and fitness goals. For additional information, please visit www.bpisports.com.
BPI Sports (bpisports.net) has 2,056 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
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Showing 112 reviews with 2 stars · Clear filters
Kevin W.
They need to improve their shipping process seems very unorganized
jakefromstatefarm
I was not sent a shipping address and I do love bpi sports supps but the shipping is taking pretty long. Ordering from bodybuilding.com is much more convenient but they dont have the hiit amino acids so its a bummer.
Response from BPI SportsDec 7, 2016
Hi Jake, please call 954-926-0900 and our customer support will be able to help you.
Megan
I received an email stating that my order was shipped 10/25/16. It is now 11/8/16 and I have not yet received my order. I contacted UPS for an update on my package and they stated that I must contact BPI for an update. I've contacted BPI multiple times through email off their contact spot on webpage. I emailed them for an update on what the order status is and when to expect my order. I have yet to receive a response or my purchased product.
Response from BPI SportsNov 9, 2016
Hi Megan, you can call us directly 954-926-0900.
Kathleen:
I recently reached out. To inform them that an items I order was the incorrect size. I received one email back asking for the order number. I returned the email but have yet to hear back from them on how they plan to correct the issue. Am very disappointed in the BPI customer service people. This level of service has me wanting to look at buying there product from in outside source rather then directly from them.
Response from BPI SportsNov 9, 2016
Hi Kathleen, you can call us directly 954-926-0900.
Chris
I wish i got more knowledge of the product.
Response from BPI SportsNov 7, 2016
Hi Chris you can learn all about our products at www.bpisports.com
Faye
Placed order, selected shipping different from billing. Yet when order completed, shipping same as billing, called same day asked to correct address agent said done. Yet order was still on wrong address. Customer service agents not concerned providing poor customer service.
Diana
got the review but didn't get the product yet. wish i could choose my type of delivery
Response from BPI SportsOct 24, 2016
Hi Diana, you can call us anytime from 9am-5pm EST Mon-Fri to speak to one of our customer reps 954-926-0900 so we can resolve this issue. Please include your order ID.
Ronald:
Supposed to receive order by end of day 10/13 as of 10/14 Friday morning - no product.
Response from BPI SportsOct 17, 2016
Hi Ronald, please contact our customer service at [email protected] or 954-926-0900 with your order ID and we can help you resolve this issue.