BPI Sports Reviews | Read Customer Reviews of bpisports.net

BPI Sports Reviews | Read Customer Reviews of bpisports.net

BPI Sports reviews

Showing 312 reviews with 1 star · Clear filters

Joey M.
Feb 26, 2018
Customer Service Supervisor filed a claim
I received a 5lb of whey protein that wasn't sealed properly and I sent a request for an exchange, on Feb 12th 2018 a customer service supervisor emailed me and said he was going to subite a claim, I haven't heard anything else since and I still have this 5lb container of whey protein that I can't use.
Response from BPI SportsMar 22, 2018
Hey Joey, Sorry to hear that things are not going smoothly with your order. Please reach out to me via email so that i can get the specifics and take care of this for you. [email protected]
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Tayler M.
Feb 25, 2018
I never got my product I ordered
I never got my product I ordered
Response from BPI SportsMar 22, 2018
Hello Taylor, I am very sorry to hear this. Please reach out to me via email so that i can get this taken care of for you. [email protected]
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Johnny L.
Feb 25, 2018
Charged my Card and didn't have product…
Charged my Card and didn't have product in stock.
Response from BPI SportsMar 22, 2018
Hello Johnny, Sorry to hear about this delay in your order! Please email me so that I can resolve this for you ASAP. [email protected]
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EDGAR C.
Feb 25, 2018
When I placed my order I was sure it…
When I placed my order I was sure it would be great for my new diet/ workouts but when talking to my trainer I was recommended something different. I requested a cancellation that same day, 2 days had gone by and haven’t received a response. I decided to send a email about my cancellation with my order number and still never heard anything back.
Response from BPI SportsMar 22, 2018
Hello Edgar, My name is Rodrigo, a Customer Experience Specialist, with BPI Sports. I am reaching out to apologize on behalf of BPI Sports and to hopefully set up a time to talk about this negative experience in the hopes to set things right. I can be reached Monday-Friday 9am-5pm EST at (954)926-0900 or via email at [email protected]. Hope to hear from you soon. Rodrigo,
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Justin H.
Feb 24, 2018
It’s been over 2 weeks
It’s been over 2 weeks, still haven’t received my order.
Response from BPI SportsMar 23, 2018
Hey Justin, I apologize for this delay with your order. Please reach out to me via email so that i can have this issue resolved ASAP. [email protected]
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Roderick -.
Feb 24, 2018
This was a terrible service
This was a terrible service. My free product showed up and my main product never showed up. Waste my money 2018.
Response from BPI SportsMar 23, 2018
Hello Roderick, Sorry about the delay with the second half of your order. Email me as soon as you can so that I can take care of this for you. [email protected]
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Trey
Feb 23, 2018
Absolutely Horrible
Horrible. By far the worst ordering experience. I ordered 5lbs of protein 16 days ago. Paid for 2-3 shipping and still haven’t received anything, i enjoyed this companies protein and have been a customer for 2 years. I will never order from this company again.
Response from BPI SportsMar 23, 2018
Hello Trey, My name is Rodrigo, a Customer Experience Specialist, with BPI Sports. I am reaching out to apologize on behalf of BPI Sports and to hopefully set up a time to talk about this negative experience in the hopes to set things right. I can be reached Monday-Friday 9am-5pm EST at (954)926-0900 or via email at [email protected]. Hope to hear from you soon. Rodrigo,
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Hashim A.
Feb 23, 2018
Your service is bad
Your service is bad. I have been waiting for my order from Feb 9th. I sent you a lot of emails to get some information about my order but I didn't here anything.
Response from BPI SportsMar 23, 2018
Hello Hashim, I want to apologize on behalf of BPI Sports for this experience. Please reach out via email so that I can have more details from this issue and have this corrected for you. I can be reached at [email protected]
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