Aaron W.
Boy Smells are burnt out -
I ordered 3 candles during the holiday Big Friggin Deal days. I lit the first, LES, and allowed it to burn for about 1.5 hours. I noticed it started to tunnel about 45 minutes after burning. I let it burn for another 30 minutes hoping it would even itself out. It did not. The candle tunneled worse than any candle I've bought elsewhere. I reached out immediately to customer support and provided pictures. Boy Smells replied by providing clear instructions on how to burn a candle CORRECTLY. I wasn't aware that I was burning it wrong. I guess it's my fault the thing tunneled like that with the wick off center. I'm trying to return the other 2 now. DO NOT SUPPORT.


