Jonathan H.
I like the tools
I like the tools. However when we got our order we got the cheaper set which resulted in our time to get it back to you with a sorry and nothing else which also resulted in not having the tool for our ride. Thank goodness we didn’t need it but that was its purpose in buying it.
Response from BOXO USAJun 5, 2025
Hi Jonathan, Thank you for your feedback on our tools. I sincerely apologize that you were sent the incorrect set. I am very sorry for the inconvenience this caused, including the time it took to return the incorrect order and the fact that you did not have the intended tool for your ride. Please be assured that we are working to prevent similar situations in the future. Our customer support team will be reaching out to you to assist you further.


