Boxinus.com is the leading mail forwarding service with 6 years of experience in shopping and shipping services.Boxinus.com provides members with a US mailing address enabling users to shop online from any US merchant. Boxinus.com is the right choice for everyone who enjoys the variety and great prices offered by US Merchants, companies doing business in U.S. and students and professionals who has spent many years in U.S.Boxinus.com offers:- Reliable shipping services by DHL Global Express and TNT Express- 24/7 Customer Service by phone and e-mail- Great shipping rates- Shopping from E-bay and Amazon sellers who do not ship outside US.- Concierge service to pay merchants who do not accept payments from non US credit card holders.
Boxinus (boxinus.com) has 13 customer reviews on Five Star Index, with an average rating of 2.8 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing
Clothing & Underwear · Elmwood Park, New Jersey
Excellent
Clothing & Underwear · New Jersey, New Jersey
Excellent
Clothing & Underwear · Edison, New Jersey
Excellent
Clothing & Underwear · Tenafly, New Jersey
Excellent
13 approved reviews, newest moderated first
Beyond .
Worse customer service ever! No one answers phone or email. I've been trying to reach them for two days! Even their Turkish partner all the same. I'd rather travel to USA and get my shipment and back over using their services.
Assamoah
Excellent delivery time! Customer service was replying all of my questions about the order on time. Can't wait to order again!!!
Moh A.
I have an item that costed me 69 usd coded LLMOELC and is a Nissan GTR emblem. Paid them 30 usd to ship it. They never ship it and they never respond to the email and they never answer the phone. In the end i lost the 69usd item and i lost the shipping charges 30 usd .Totally waste I dont recommend them to any one. Respond: I paid the money on 23rd of july. paypal transaction ID : 1HT22973NW305334R
Response from BoxinusAug 2, 2021
Hello, First of all, thank you for choosing Boxinus. Your package arrived on July 23 and it is with us now. On the same day, we sent you an email regarding the payment problem you had. Please check your inbox. We also kindly ask you to double check with your payment provider before proceeding with the payment. If you have any other questions/concerns, please send us an e-mail at [email protected].
M.I
Please do not use this service, there are tons of other mail forwarding services out there. They have the worst customer services, shipping is extremely expensive and despite this, they do not properly and safely repackage the items, not even bubble wrap or anything to ensure the packages are protected. For the price we pay for shipping, this is a ripoff. Also be warned that there is no guarantee that your packages will be received at their mailbox. I ordered an item, USPS marked it as delivered and Boxinus told me that they had never received my item. Oh and must I talk about their customer service? Reply times are the longest and they never once provided me with the answers I needed. Please please beware.
Response from BoxinusJun 15, 2021
Hello M.I, We apologize for the experience you had. Could you please let us know your order details? We will try to solve it as early as possible. Please send details (order id, member id, ) to [email protected]. Thank you for choosing us for your shopping. Boxinus
Enock K.
I've been trying to get in touch with them for 5 days! No one answers the phone or emails the whole "live chat" thing is a lie there is no place to live chat and my item haven't been put into my box since Saturday (it's Tuesday) no explanation no emails back, I've tried Facebook, emails, calls NOTHING. I ship over 7 times a month and they want to treat customers like this? Absolutely gobsmacked and disappointed
Response from BoxinusJun 7, 2021
We apologize you were not able to reach us! Can you please share your information with us so we may further assist you?
stacy H.
I had worked for this company as well and got the same letter from the post office which is obviously when I up an quit on them.
Response from BoxinusJun 7, 2021
Hello! We are sorry you have mixed up work channels. Just to clarify, Boxinus does not offer work outside of our headquarters. We definitely recommend you to contact the authorities for misplace usage of our company's name.
Sumayya A.
DO NOT USE THIS SCAM OF A WEBSITE. They will set you up and hoard your things but wont answer phones???? TRY A DIFFERENT WEBSITE THIS IS A FRAUD
Response from BoxinusJun 7, 2021
Hello Sumayya, to ensure a safe environment for both the user and the platform, we highly recommend a verified account. Our security team can definitely assist you in verifying your account!
Mira Waleed Khalid Issa I.
Amazing service and good delivery time and update