BOXComponentsBox Components was created with a rebellious vision and towering objective: to chart new courses and promote forward-thinking products.
BOXComponents (boxcomponents.com) has 568 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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customer
I have been loving my Prime 9 set up for my old Giant NRS-3, I’m riding features at my local trails I haven’t before. Also, I jumped into a webinar about their new wheel set and won enough Box-bucks to buy 2 chains, so I’m thinking this system will be with me for a while!
Austin S.
Excellent customer service, super helpful and friendly! I have been using a Box 1x11 X-Wide for a year now, still going strong and shifting amazing!
customer
Box components are excellent products! I have 2 sets from them! Wish they made 12 speed systems though.
customer
Order came super fast. And Box products are always quality.
Jon G.
Ordered my parts! Got em a day and a half later! No complications at all! The parts look great on my Felt 24'. Thanks Box! Lookin forward to more rad parts!
Ethan L.
I bought a box 3 Prime 9 drivetrain and unfortunately the derailleur snapped. (I didn’t know that the 3 series was for lighter riding) I emailed the Box team for a warranty claim and Tomas Ovalle explained how the 3 prime 9 is for more beginner level riding. He then offered a free replacement, or %50 off a drivetrain of my choosing! Obviously I chose the discount. I now have a more durable drivetrain for a super cheap price. Box - whatever you’re paying Tomas, you should pay him more. That dude was awesome.
customer
Box has been great. Fast response on all questions, quick order fulfillment and shipping.
Kal S.
Great communication from their proactive team!
