They charge you monthly but lock you into 12 month contracts. With them for years. Went to cancel. They auto renewed our subscription and now they are billing us monthly for services we are not using. Horrible business practice.
FO
FBC O.
Looking forward to upgrading to enhance…
Looking forward to upgrading to enhance the already seamless streaming for our broadcast. No real issues for the last 3 years!
MF
Mohamed F.
Very Bad
Really, you are thieves. I subscribed for a month, and they deducted the annual subscription amount. Also, the service was not activated in the month in which I paid
Customer service at the top of the cold
SB
Stan B.
I did not receive the promotion for signing...
I started with a trial account, all perfect, everything working fine, beautiful interface, and so on. Promissing!
Then I saw an offer, signing a one year contract and doing at least one streaming with a smartphone, I would receive a Shure MV88+ Video Kit made of a Shure Digital Stereo Condenser Microphone and a Tripod.
I signed and started using the system. Well... I started to have issues. The interface freezing failed steaming, and so on. I contacted the support, and they were of no help at all. Each time I ended fixing the problems by myself—a useless support team, in my opinion.
After 3 months, I still not received what I was offered when I signed, and the system was working so badly (compared to Restream or OneStream) that I decided to cancel.
The great part is that I had to pay $500, and they never sent the Shure MV88+ Video Kit I was suposed to receive for signing for a year.
I tried to get it. I mean, since I complied with the contract, they should have done the same... However they stop responding right after charging the $500.
Lovelly!
I will update my rating the day I receive what I was promissed, or I get a refund of the equivalent to my credit card. Fair enough!