middlefinger
No live support
No live support. poor integration. Difficult to collaborate as shared files do not show up Don't waste your time.

Box helps growing businesses manage and get more value from their content on one secure AI-powered platform. Combining file sharing, document management, workflow automation, e-signature, and AI tools in one place, Box empowers teams to reduce tool sprawl and improve visibility across all their files. Organizations use Box for secure internal and external collaboration, knowledge management, contract lifecycle management, onboarding, controlled documents, and audit-ready archiving. For teams adopting AI, Box is designed to connect AI to business content with permissions, governance, and auditability in one file system. The platform also supports compliance and security needs with features such as access controls, retention, classification, and protections for regulated environments, including support for requirements such as HIPAA and FINRA.
Box (box.com) has 289 customer reviews on Five Star Index, with an average rating of 1.3 out of 5.
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Showing 258 reviews with 1 star · Clear filters
middlefinger
No live support. poor integration. Difficult to collaborate as shared files do not show up Don't waste your time.
Rebecca T.
I signed up to view and send documents a customer sent me who uses box. I was unable to use box for the purpose I had intended. I tried to cancel during the free trial period. They make canceling IMPOSSIBLE. I eventually received a response that I had a free personal account. Well, today they changed my card $180. You can not speak to anyone. Stay away from Box
Garrett
Their customer service is HORRIBLE!! I've waited almost a week for someone to call me to walk me through how to fix an uploading issue i'm having. Someone called me initially and just had me uninstall and reinstall box drive. That didn't fix the issue so he said he was sending my case to a team of speacialist and someone will reach out to me. They sent an email to ask some questions and I responded to their request. Almost a week and still nothing.
Asger H.
Er IKKE imponeret. Hver neste gang jeg sletter indhold … startede med 10GB gratis, sænker de grænsen for gratis plads. Er nu nede på 2 GB. Bliver bombarderet med "køb ekstra plads" "du bliver ikke synkroniseret mere, din Dropbox er fuld" :-( Føj for den lede …. ANBEFALING: Gå langt udenom det møg. Der findes heldigvis mange gode "Cloud lagerhoteller" på nettet.
ben S.
tried to upload folders through the folder upload tool. works for Folders and files in the initial folder but not files in sub folders. Decided not to carry on my subscription but forgot to cancel it in time from the trial due to no further use but failed to get back initial subscription cost due to fairly stringent customer service
Patrick
my boss forces us to use this. ugh.
Harsh V.
It's alright but I prefer Dropbox. Better sync and UI.
Theo
my company got box and it was really lame. i hate using it.