BoxReviews of box.com

It is impossible to become a customer. I tried two different cards, but they do not want to have my money. Then, I say, let them not. I will take my money elsewhere.

The only criticism I ever hear of Box is that you can not move the destination folder. For many professionals, including me, this is a MASSIVE problem, and also an inexplicably stupid one. All I can say is thank God for Dropbox and the other cloud services, who provide more intelligent solutions.

Box offers a $15 monthly business plan that meets the needs of storage for my photography back-up however, when you purchase a year, they triple the cost as they require 3 licenses. So why don't they start the pricing at the minimum? Savvy way to cheat consumers. Then a few days later, when the invoice arrives, they do not allow you to cancel and they personal 1-license plan has not nearly enough storage. Unethical company. Out to grab your money but have no interest in providing service or doing the right thing by their customers. There are too many other, honest options out there to spend your money with Box.

Purposefully dishonest site design makes it very difficult to see how much of your trial is up. Then no notification before taking out your money. I did a £4 a month trial (which would be charged annually) but was charged £144 for "3 seats". Fraudsters, avoid like the plague and use DropBox instead.

Not only is their service total crap; THEY APPEAR TO BE SPAMMER FEEDS!!! Moreover, it's likely they sell the email addresses of anyone that is "invited," since they now have that address, too. So if someone "invited" you, let them know to stop dooming their friends to spam! Box.com is like a virus -- at least stop it locally if you can. I wrote them four or five times for written confirmation that they would not sell my information, and they responded three of those times without committing to not selling my information (and ignored the fourth request so far).

Free users should not upload anything personal or of needy items because they can delete your account any moment.

Need Help? That's what the page says; then blank screen below. Rubbish support on trying to actually upgrade and pay more. Gave up and moving on elsewhere.

Their refund policy is potentially criminal. They don't respond and or take forever to do it AND then they say they can't refund the account. They charged the account the actual last day of the trial, which is weird.