BoxReviews of box.com

This initially was a good product for our small company. However, we grew fast so I as CEO wanted to hand off the Admin duties to my executive assistant. After multiple emails over several days, (where my question was not answered, just a set of guidelines which I already told them I’d tried) the “customer success” team sent the most convoluted, enormously complicated instructions which none of us can figure out. In effect, my @me. iOS email is ok but none of my company gmails can be used to create a co-admin account. That’s all we have, and anyone knows that @me email is specific to my own computer. I can’t “add” a remote worker to that. If you could speak with a real person it may help but we are not renewing our subscription, it’s been a complete waste of our time. They need a team there called “customer failure” to help keep good clients from jumping ship.

Scam. I used a QR code app for something and accidentally clicked on the advertisement without realising it. I clicked on paying 0.01 and accepted without any indication that I had just agreed to an incredibly expensive abonnement.

Ciao ho ordinato da qui, il mio pacco è stato veloce ma non era ciò che ho ordinato! Erano solo poche cose inutili e le ho pagato 79€ ,su Facebook diceva che nella scatola in questione doveva uscire una di queste cose: un Drone, la ps5, dei telefoni una xbox oppure un laptop questo era un regalo di natale per mia figlia ma mi Sono arrivate solo cose inutili pretendo il rimborso così in modo tale che gli prendo un altro regalo grazie per la comprensione .

SCAM- they charged my over £57 for 3 business licenses that I was totally unaware that I signed up for - I clicked a link that a colleague sent me to access some files, no explanation that the charges would be taken and their customer service is non-existent. I can't even log in to my account online any more so I have no idea whether the charges will continue. Being held hostage by slow and unhelpful replies to emails.

Adding new seats is easy, but be CAREFUL!!! Once you add, they make it IMPOSSIBLE to reduce. They say its for "security." But really, they just want to keep billing you for seats you are not using. They provide a number to call if you need to reduce seats. You will get a very unhelpful, scripted response directing you to billing. If you call billing, they say you need to email "cancel@box" This is a blackhole that will get no response. From there, you can try submitting a support ticket which also will get no response. Any new seats you add are impossible to remove! This should be illegal, honestly it might be. Anyone file a class action yet?

E’una vera truffa!!!Qualcuno li fermi!!!! Non c’è neanche un contatto almeno per infamarli direttamente…IGNOBILI!!!!

PRODOTTI SCADENTI DI POCHI EURO E VALORE MOLTO INFERIORE AL PREZZO PAGATO ELEVATISSIMO ESTREMAMENTE DELUSO!

Già il fatto che accettano solo contanti dovrebbe farvi capire che è una truffa. Potete vendicarvi solo in un modo: ordinate e, al momento della consegna rifiutate il pacco. Loro si pagheranno le spese di trasporto. Se tutti facessimo così, smetterebbero. Io non ho ordinato perché sapevo dall’inizio che è una truffa.