Bountiful BabyReviews of bountifulbaby.com

I alerted Bountiful Baby that I was overcharged. They refused to reverse the charge and cancel my order, or just simply return the small amount that I had been mischarged. All I wanted was an adjustment for what I was overcharged for. They stated that I should return the order myself after it was delivered which would cost me shipping costs both ways.

Terrible customer service. I had alerted them that there was an error in the description regarding a doll I wanted to buy, and told them which doll it was. Instead of telling me that they had the complete doll for sale rather than just a torso (the ad said both torso and full body), they said nothing. I also expressed I was a first time buyer of theirs and that I needed to know which paints to use. No reply, no response, only to tell me they corrected the ad. Acknowledged nothing else, and were very cryptic to me. I sent them a reply and told them they obviously don't want me to buy from them, and they did not reply to that either. I recently also joined their Facebook page and asked them a question, and no reply to that either. Deplorable customer service. They don't care about someone buying from them. I know I won't be. Too bad, there were several I had planned on buying.