To right a review it’s easy if you deal with the bests you get the best! All items so well made the thoughts are in the detail !!! I got the sling x pac and a lot of accessories from boundary and I am just happy ! After all the searching from tumi to code of bell they got me for me good. And if you have questions Kailey from the support gives you all informations you need. No joke they are just so much concerned that you get what you want.Awesome and a big thank you from Germany to boundary supply
TD
Tibor D.
Fantastic products, great customer service
I've just received both of my orders this week (Errant Pack, PK-1 Packing Cube, MK-2 Camera Cube, Port Kitt, HT Key Clip). The products are fantastic, I really love them so far. The quality, the looks and the materials are all great, the bag and all other accessories feel premium and sturdy.
I also liked the packaging. The order came in a resealable plastic bag (so if you want to send it back you can do so in it's original packaging) with Boundary written on the outside. Every item separately packed inside a zippered linen bag.
I'm just starting to use the bag and the accessories, so time will tell, but based on the first impressions i don't think there will be any problems.
For the orders to be shipped did take some time, but I don't think it was that terribly long to rase any alarms. (I had 2 orders, the last one was made May 5, 2023 and i received both of my orders May 23, 2023. I think that's normal especially for an international order, but you can decide for yourselves.)
Also it came 3 days early according to the date provided by DHL.
Based on the negative reviews here I was a bit worried, so I did reach out to their customer service many times (also I'm pretty indecisive and made a bunch of questions prior to my order).
They replied to and helped with each of my annoying questions every day. In my opinion that is an exceptional customer service.
So to sum it up, I love the products, the customer service was great, and the shipping time fairly normal.
I would recommend buying from them!
RA
Rudi A.
Thank you for the positive response…
Thank you for the positive response from boundary supply for my order on your web and kickstarter and we are satisfied with the service we are the best customer of boundarysupply.com
Response from Boundary SupplyAug 31, 2021
Thanks Rudi!
HG
Hannes G.
High quality in every aspect
Great products, quick and kind support. Sustaineble boxes. High quaility in every aspect.
Response from Boundary SupplyJun 14, 2021
Thanks for your review and endorsement here Hannes! We hope your new gear treats you well!
DG
Denys G.
3 years later still great
I’ve had my bad about 3 to 4 years now and It is still fantastic. I use it everyday and no issues. I bought 2 additional ones for family members and they love it too. 100% recommend.
Response from Boundary SupplyJun 1, 2021
Boom! Thanks for the 3-year check-in review and for your endorsement and ongoing support Denys! So good to hear your bags are holding up and meeting your expectations!
DP
Denise P.
Sem surpresa
Sem surpresa, aperfeiçoar ...
Response from Boundary SupplyMay 13, 2021
Happy to hear that you were treated well, Denise! Please let us know if there is anything else we can do for you!
RB
Rochelle B.
muy buen soporte
muy buen soporte
Response from Boundary SupplyMay 12, 2021
Thank you Rochelle, happy you received good support from our team!
IB
Ivan B.
It's really an insightful backpack
It's really an insightful backpack. I love all about it, though some stuff feel like they could be better. Adding extra pillows on the straps, adding two buttons on the top/inside of the bag so it can handle much more capacity. Price is also a bit too much, but I come from Bosnia, so I'm not really to judge on that department.
Response from Boundary SupplyMay 10, 2021
Thank you so much for this review and your helpful feedback, Ivan. We appreciate it.