Boundary SupplyAT BOUNDARY, WE CREATE TECHNICALLY INNOVATIVE AND SUSTAINABLE PRODUCTS DESIGNED TO LAST AND MAKE LIFE MORE COMFORTABLE.
Boundary Supply (boundarysupply.com) has 698 customer reviews on Five Star Index, with an average rating of 3.8 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listingShowing 40 reviews with 3 stars · Clear filters
Thorsten
The products are outstanding adn the quality is so far realy good, just the lead times are unnecesseraliy long... still havent received the order which is related to this Review Request from Boundary Supply
Response from Boundary SupplyJan 11, 2021
Thanks for your review! We were restocked with your order and have shipped it out to you, you can track it here - https://webtrack.dhlglobalmail.com/?mobile=&trackingnumber=GM545120912002578502
Kyle P.
Zero information on how to attach the aux compartment. Aux compartment came with 2 different straps with no explanation as to why or how to use them. A cardboard label attached that had enough room for instructions instead housed a link that gave zero installation instructions.
Response from Boundary SupplyJan 11, 2021
Thanks for the review and feedback here Kyle, sorry you are having issues with attaching your AUX. Feel free to reach out to us at [email protected] and we can assist you there. Thanks!
Scott L.
Trying to make contact with boundary about a recent purchase to no avail. I am trying to get information about expected ship date, as I bought this for a military deployment. Please reach out to my emails or messages as soon as possible. Thank you and I look forward to hearing from you.
Response from Boundary SupplyJan 8, 2021
Thanks for the review and feedback Scott, I am showing we were able to assist you yesterday. Thanks again!
Pat C.
Not impressed. Shipping then Taxes and duty fees without informing me. Sorry but, thumbs down.
Response from Boundary SupplyDec 30, 2020
Thanks for the review and sorry to hear about the additional fees! Please contact us at [email protected] and we can get those refunded back to you. Thanks!
rksDesign
Product not shipped as promised.
Response from Boundary SupplyDec 29, 2020
Apologies for your shipping delay during this busy holiday season! You can track your package here - https://webtrack.dhlglobalmail.com/?mobile=&trackingnumber=GM545120912002535383
Sherwin S.
It took a while for my orders to be shipped. Without me calling to inquire, it seems my orders to be ignored. Although what I like is the representative responding quickly to my email.
Response from Boundary SupplyDec 20, 2020
Thanks for the review and support Sherwin, sorry about the Holiday shipping delays!
RICHARD
Hi, Pretty good service as per usual, however the Rennes Sling is smaller than it appears and is a bum bag/ fanny pack rather than a sling!!! It is genuinely way overpriced for what it is too- SERIOUSLY!
Response from Boundary SupplyDec 20, 2020
Thanks for the review and feedback here Richard, sorry to hear it was not what you expected! Feel free to contact us at [email protected] and we can work with you there to get an exchange going if you wish.
Akira M.
I ordered from overseas, but the texture is different from what I expected. It's harder than I expected, and it's compressed and delivered, so it's wrinkled. There is a problem with quality control, and the delivery form is too rough. The product is after applying a patch and using a steam iron to smooth out wrinkles. (Slightly left, but almost improved) I want you to send the other ordered items as soon as possible.
Response from Boundary SupplyDec 18, 2020
Sorry to hear about your delivery here Akira. Can you please send some photos to us at [email protected] and we can work with you there to reslove this issue? Thanks!
