customer
I never got my order
I never got my order. I want a refund.
Response from Botanist NailsOct 5, 2026
Hi please send us an email at [email protected]. We will promptly help you!

Botanist Nails is a plant-based nail-care brand focused on clean ingredients, nail health, and timeless shades. Our formulas strengthen nails and provide salon-quality color with 21-free formulas that are 84% plant based.
Botanist Nails (botanistnails.com) has 28 customer reviews on Five Star Index, with an average rating of 3.8 out of 5.
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customer
I never got my order. I want a refund.
Response from Botanist NailsOct 5, 2026
Hi please send us an email at [email protected]. We will promptly help you!
Dorothy S.
Absolutely awful nail polish! First I thought that if it’s natural based it will not smell like a chemical factory! It is worse than regular nail polish, I don’t believe what they are saying! The polish color looks like nothing they described or pictured. It peels after 2 days and I don’t see any difference in nail strength. The worst polish I have ever purchased!!
Response from Botanist NailsAug 2, 2026
We are sorry you are upset. Our polish is 84% plant-based and one of the most natural polishes on the market. If you have issues with peeling we suggest you review our application instructions so the polish will look better and last longer.
Joan M.
Not at all as des decribed in ad on email. color is extremly dark, cannot do a thin layer, after shaking bottle, applies unevenly. Very disappointed! Do not advise product!
Response from Botanist NailsJul 20, 2026
Hi our Cherry Mocha is a dark color which is shown in our videos and our product images. It is one of our easiest to apply formulas, so if you had any issues please send us a message at [email protected] and we can help with your application.