DISGRUNTLED
It promised free shipping and then a…
It promised free shipping and then a $5.99 shipping charge was added. I tried to chat, but was ignored.
Response from Botanical InterestsJul 9, 2026
Thank you for sharing your experience, and we are truly sorry for the frustration this has caused. We acknowledge that this is deeply disappointing. We care about making things right and would love the opportunity to look into this for you. Please email us directly at [email protected] so our customer service team can personally assist you and resolve this shipping issue. We are committed to learning from this to ensure our support and checkout processes are reliable and seamless moving forward!