BornteeReviews of borntee.net

I'm giving this a "just OK" review since I have mixed feelings. I've read through all the reviews. I'm so glad my shirts came within three weeks of ordering. I like them a lot. However, Borntee needs to up their game in the customer service department: 1) be transparent about delivery time upfront 2) communicate better with customers along the order processing and delivery paths 3) have dedicated customer service people to answer phones/chats/emails who can have the power to make the customers happy. If you want to stay in business, you must address these concerns ASAP. Your product is good; your service isn't.

It takes forever to ship....I waited over a month.

I’m only rating the company 3 stars due to the many reviews regarding the inability to speak to someone in customer service. Even though I didn’t need to for my order, being a customer service professional, I can understand the importance in being available to assist your customers. The company needs to improve in this regard, and maybe they’ll gain more clients. Until then, they’ll remain just a mildly trusted internet company. It’s time to step up the customer service experience Borntee.