Joseph
Customer service
to everyone reading, all of the people complaining about customer support being bad etc its because the company closed. All the support team was done and they literally closed at least for now. During my time with a boosted board, the board is amazing customer service was amazing they even sent me a brand new battery when I needed one because my just died for no reason. Honestly I am sad that this company is gone because all the others have dangerous boards, fakes or for the price you better just buy an e-bike or a car. I road my board for 3 years and it was always good. The only downside to boosted was the battery range and the placement of the motor cables. If you weren't careful enough your cables would damage and you'd need to send your board back for a fix. Oh and also when I ordered my board 3 years ago they had a big issue with boards and it took them about 4 months to send boards to everyone and for that reason, they gave everyone a 300$ to 400$ reduction on their purchase.