nathan H.
They do not respond
They do not respond. I was sold a used loose leaf edition falsely advertised as a new hardcover. I cannot return it because they will not respond to emails.
We started out from humble beginnings in Columbus, Ohio, and we're still here. Although these days we are packing and shipping millions rather than thousands of titles each year. We've grown by offering a great service to each and every customer, wherever they are in the world. That's what makes us proud.Find the lowest prices for cheap books, cheap textbooks, bestsellers, and more at Bookstores.com. We feature the Largest Online Buyback Catalog.
Bookstores.com (bookstores.com) has 12 customer reviews on Five Star Index, with an average rating of 2.3 out of 5.
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12 approved reviews, newest moderated first
nathan H.
They do not respond. I was sold a used loose leaf edition falsely advertised as a new hardcover. I cannot return it because they will not respond to emails.
Julie P.
I ordered 2 children's books as a gift. The first shipped the next day and I received it quickly. The second was supposedly shipped a day later. The tracking number says it was never received by the shipper. I have not received the book. I have contacted Bookstores.com many times using their email, chat and telephone. I have not had a response, a refund or received the book
Reazul H.
Ordered revision cards, received promptly without any issues. Would order again
Saba Faizan M.
Slapdash bookstore. They never ever pick calls and they don't reply the email. Before despatching the order i emailed as they state to email to return. But it has been more then a week no reply. I found a private class for my kids so i don't need the maths and english bundle but these stupid people are not replying, neither answering calls.
Rochester F.
As a volunteer helping to support our library, we have sold books to Bookstores.com and TextbookRush for many years. I recently received an email from them telling me they were closing our account and would no longer accept books from us. The reason?, we didn't make enough money for them. I'm here to make money for the Library not bookstores.com or Textbookrush. Very disappointed in their disloyalty to a long time customer
Kasey B.
Sent 3 books and was told they couldn't pay me for 2 of the 3 because of water damage... there was no damage when I sent them.. even the pictures they sent me did not show water damage.. I should have just sold them back to the college..
Sarah J.
I sold a book to bookstores.com and two books to bookbyte. Bookstores.com sent me several emails concerning when they received my package and when my money was on the way. Bookbyte has not sent me any emails at all. I shipped the books all at the same time two weeks ago. I received my payment from bookstores.com three business days after they said they received the book. I still haven't heard from bookbyte. Stick with bookstores.com!
Thomas
I love his company! Great prices and fast payment...what else can you ask for?!!!