At Books Publisher Hub, we transform ideas into timeless literary legacies. As a full-service publishing and author solutions company, we help writers bring their stories to life through expert editing, design, marketing, and global distribution across 200+ digital platforms and 100+ bookstores building brands that inspire readers worldwide.
Books Publisher Hub (bookspublisherhub.com) has 15 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
Also known as
bookspublisherhub.com
Website
bookspublisherhub.com
Category
Books & Magazines
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 73% of reviews.
Latest
Most recent review: January 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
I would like to clarify a section in the response from BPH - and I repeat it here;
"That said, we would like to respectfully clarify that, according to our records, the services outlined in our agreement were completed and delivered within the agreed timeline on our end"
The question I ask - is how can they make the above statement If an agreed date was the 14th July 25, and we are now in January 26?? - I have the emails!
There's more, but I'll leave it there for now.
LI
Lisa
I cannot recommend Books Publisher Hub
I had a very disappointing experience with Books Publisher Hub.
Communication was inconsistent, promised timelines slipped repeatedly, and I often had to chase updates. The services delivered did not match what was advertised or discussed, and progress stalled despite multiple assurances.
When I requested a refund under their satisfaction guarantee, the process dragged on far longer than expected, and I ultimately had to recover the funds through my bank because the refund was not processed in a timely manner.
This was not the professional, transparent publishing support I expected. I hope they improve their processes, but based on my experience, I cannot recommend their services.
Response from Books Publisher HubJan 19, 2026
We are truly sorry to hear that your experience did not meet your expectations, and we appreciate you taking the time to share your feedback.
At Books Publisher Hub, we take client satisfaction very seriously and strive to deliver projects within agreed timelines while maintaining clear and transparent communication. According to our internal records, your project milestones were completed and delivered within the scheduled timeframe, and our team remained engaged throughout the process. That said, we understand that communication gaps or misunderstandings can still feel frustrating, and for that, we sincerely apologize.
Regarding the refund concern, our intention is always to resolve such matters professionally and in line with our satisfaction guarantee. We regret that the resolution process did not feel timely from your perspective, and we acknowledge how disappointing that can be.
We genuinely value your feedback, as it helps us improve our processes and client experience. We would welcome the opportunity to reconnect with you directly to clarify any remaining concerns and, if possible, reach a fair resolution. If you feel your concerns have since been addressed or were based on a misunderstanding, we kindly ask you to consider updating or removing your review.
Please feel free to contact us directly so we can discuss this further. Your experience matters to us, and we remain committed to continuous improvement and professionalism.
Thank you for sharing your thoughts
Warm regards,
Books Publisher Hub Team