BOOK NOOK WORLD Reviews | Read Customer Reviews of booknookworld.com

BOOK NOOK WORLD Reviews | Read Customer Reviews of booknookworld.com

BOOK NOOK WORLD reviews

Showing 38 reviews with 1 star · Clear filters

tevor W.
Dec 29, 2025
Item is cheap quality.its like …
Item is cheap quality.its like Something you would expect from temu. Reached out to seller but because i opened the plastic the will not allow return. How can anyone see how bad the quality is without opening plastic packaging on the outside of box? Don’t waste your money
Response from BOOK NOOK WORLDAug 29, 2026
We’re very sorry to hear about your experience. Please contact us directly by email with your order number so our customer support team can look into the issue and assist you as quickly as possible. We’re always ready to help and make things right.
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AxelM
Dec 28, 2025
Très mauvaise expérience
Très mauvaise expérience, commande passée le 28 novembre pour le recevoir pour noël, j'avoue ne pas avoir regardé les avis avant, j'aurais dû. Le colis n'est toujours pas arrivé, ils ont apparemment tenté de le livrer sans appeler ou prévenir avant ou pendant. J'ai essayé d'appeler le service livraison, ils n'avaient même pas mon numéro... Et je ne peux pas aller chercher moi-même le colis. Déçus. et c'est compliqué de trouver des sites fiables, et impossible d'avoir des produits un peu responsables qui ne viennent pas de l'autre bout du monde.
Response from BOOK NOOK WORLDAug 29, 2026
We’re very sorry to hear about your experience. Please contact us directly by email with your order number so our customer support team can look into the issue and assist you as quickly as possible. We’re always ready to help and make things right.
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Mickey H.
Dec 23, 2025
I placed the order of which I emailed…
Before you order from this company be aware that they are based in China. I only became aware if it after I placed and emailed to cancel because it was a Christmas present and wasn't going to arrive on time, which was ignored. The item arrived and it was terrible cheap quality and not at all like the pictures and I emailed customer services to ask for a returns label which was also ignored. Edit: their response telling me to contact customer services is a joke because I've emailed them so many times and they haven't once responded.
Response from BOOK NOOK WORLDAug 29, 2026
We’re very sorry to hear about your experience. Unfortunately we can't find your order in our system. Please contact us directly by email with your order number so our customer support team can look into the issue and assist you as quickly as possible.
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fabienne B.
Dec 22, 2025
Commande passéeVOLEURS
Commande passée. Aucun mail de confirmation. Compte bancaire débité. Donc aucun numéro de commande à communiquer pour ma réclamation. Ce site est une arnaque NE COMMANDEZ SURTOUT JAMAIS JAMAIS JAMAIS Je ne comprends pas comment ce site peut encore exister ??? ⛔️⛔️⛔️⛔️⛔️😡🤬😤
Response from BOOK NOOK WORLDAug 29, 2026
We’re very sorry to hear about your experience. Unfortunately we can't find your order in our system. Please contact us directly by email with your order number so our customer support team can look into the issue and assist you as quickly as possible.
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Kiki F.
Dec 16, 2025
My product was not what I thought I…
My product was not what I thought I ordered and it has been a terrible experience trying to return it!
Response from BOOK NOOK WORLDAug 29, 2026
We’re very sorry to hear about your experience. Please contact us directly by email with your order number so our customer support team can look into the issue and assist you as quickly as possible. We’re always ready to help and make things right.
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David V.
Nov 6, 2025
Delivery taking longer than advertised
Delivery taking longer than advertised. For past four (4) days, tracking has a status of "Out for Delivery".
Response from BOOK NOOK WORLDAug 29, 2026
We’re very sorry to hear about your experience. Please contact us directly by email with your order number so our customer support team can look into the issue and assist you as quickly as possible. We’re always ready to help and make things right.
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ANALISA A.
Oct 28, 2025
I never got the package
I never got the package. Somebody called from their cell phone while I was at work and I gave them permission to hide the box in the bushes outside our apartment building (in an area not known for a lot of crime). When I saw the photo she took, I could see it was plainly visible to passersby, which I assume is why it was gone by the time I got home a few hours later.
Response from BOOK NOOK WORLDOct 28, 2025
We’re truly sorry to hear about the situation with your missing parcel — we understand how disappointing this must be. After checking the delivery details, it appears that the parcel was delivered according to the instructions you provided to the courier, to leave it at your residence even when no one was present. In such cases, once the delivery has been completed as instructed, responsibility for the parcel rests with the delivery company and the recipient’s local security. We sincerely regret that this has happened, but as the parcel was left as per your request, it is unfortunately beyond our control at this stage. We recommend contacting the delivery company directly to report the missing parcel and request their assistance in investigating the matter further. Please know that we truly value your understanding and appreciate your support.
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Sa L.
Sep 12, 2025
Ma commande du 26 août
Ma commande du 26 août. Elle est apparue en transit lorsque je les ai interrogés pour une commande qui devait être livré entre 3 et 5 jours. Nous sommes le 12 septembre et le colis est toujours en transit Impossible de joindre qui que ce soit Des réponses toutes faites par mail😡 Je vais voir pour entamer une procédure
Response from BOOK NOOK WORLDOct 16, 2025
Hello, After you provided the order number, we emailed you to say that this order number is not from our store. However, we did not receive any of your reply. I hope you'll be able to leave a review for the right store that you order from. Thanks and have a nice day :)
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