bookingace.comReviews of bookingace.com

I found a round trip ticket for 487.00 on united, my husband need to be in Atlanta Friday 5/26. I booked the flight paid with a credit card called on Thursday to find out about a eticket spoke to Von or Van was told that price was only for stand by? I told him excuse me you can only get stand by while you are at the airport he said I would need to pay 400.00 more if this is not a bait and switch I don't what you would call this I was so angry von or van told me he will hang up on me if I didn't change my tone. our daughter was giving birth on Friday 5/26/23 she was having complications, so one of needed to be there. I recently had brain surgery so my husband was going to go. He didnt make it both mommy and daughter are fine. I am filing a report and then we will see you in court. How are you going to advertise a flight for one price, people book it then say oops u need to pay more bunch of dirty low down crooks I'm talking to a lawyer about a class action suit.

I got scammed by David Smith he made me pay 800+ for a 350$ flight I told him I couldn’t afford it and he authorized my card and forced me to go through with everything I want my refund back

I recently booked a flight from Houghton to Chicago via the bookingace platform. I got an email a few moments later saying my booking was NOT confirmed due to "dynamic changes" in flight availability. I didn't think that was really odd. So I went ahead to try calling their support number. It wasn't reachable. So, I sent an email. A few minutes later, a support staff called me telling me my flight wasn't available. I said I understood. He went on to ask if I could move my flight to the evening of the same day, I said that was alright. He then informed me I would have to pay an additional fee of about $250. I said I would rather not and that he should please process a refund. And that was where things got really weird. He kept interrupting me and told me flat out that I am not entitled to a refund and I "must choose" another flight option. I told him it wasn't my fault I purchased a service on the website which, suddenly, wasn't available any more and that I insist on a refund. He said it was my fault. At this point I got incensed! Not only did he keep rudely interrupting me and telling me to keep quiet and listen to him, he was telling that I was at fault and that I could not get a refund. What??? I told him I would begin recording the call and that I would want him to state, for the record, that I will not get a refund for a falsely advertised service and that he should confirm he was obtaining by false pretence and guilty of wire fraud. At this point he changed the tune and said I hadn't been charged and why was I shouting unnecessarily and that I should confirm by checking my bank balance and that this was, somehow, still my fault. The entire platform is fraudulent and I 100% do NOT recommend!

They advertised a flight package for $290. After I purchased, they immediately called to say the flight wasn’t confirmed. Then the representative said I would have to pay $175 to upgrade in order to bring in a carry on. This was false. The representative was unable to communicate with me effectively, and it took so long to resolve the flight confirmation issue and baggage problem, that I ended up having to pay $430 for the exact same flights that I initially purchased for $290. I will never use this service again, and will advise everyone I know to avoid them.

Awful service. Rude. Booked flight. Paid with credit card Got email saying they called to confirm and a lot of nonsense. Didn’t happen. Now no flight available.couldn’t help get another booking. Will NEVER use them again. Will also let everyone know they should not either.

TOTAL SCAM- you are not purchasing an actual ticket, it's a stand by ticket Which means you most likely will not get on the flight. AVOID AVOID AVOID other reviews that are positive are FAKE FAKE FAKE- just like bookingace. Its a traditional bait and switch, you are required to call AFTER to “confirm” your ticket. Which is the first clue. Once you do they will explain the limitations of your ticket which are stand by ticket guidelines and their restrictions. - If you want to “upgrade” as they say, you need to get a main cabin ticket in order to guarantee your seat which is 2 or 3 times the price. Which of course you can get elsewhere for less. Also remember that the price of that original ticket you thought was an actual ticket and what is finally revealed as a stand by is way more than what a stand by ticket would cost if you wanted to risk flying that way. Call the airline directly if you want to fly stand by! Not them. Just dont use them ever. Read the other reviews that are one star- they all detail the same exact bait and switch tactic. The person I spoke with had the nerve to tell me when I identified it as a scam and that it was a bait and switch - that “ offering to your ticket for the real cabin is not a scam and that it was my fault for thinking the first ticket I booked was real. He even went on to say that “ I shouldn’t be looking to book a cheap ticket in the first place” Hilarious. Hey booking ace- just reveal and list clearly from the beginning that its a stand by ticket and save yourselves the headache of dealing with “cheap people” it must not be fun for you either to waste so much of your time.

All the reviews that are positive state a person's name. This is shady. I'm guessing those reviews are paid reviews or done so by Booking ace. Serious SCAM going on here and Ill be referring this to the proper authorities. This business is fraudulent. Don't let the "replies" from this scammer fool you. They do not want to help and will take your money and run if you dont pay the extortion fees they call you for by "upselling" to a higher fare rate. SCAM is a SCAM no matter how you spin it.

This whole process was horrible. I would NEVER recommend Booking ace to anyone. This company is a joke and should be ashamed of themselves. You book at one price and have to call and I ended up paying more than I would have if I went direct. I have never been so mad. This company should not be in business.