Boo BearReviews of boobearfactory.com

If I could give them a negative star I would. Absolute worst service ever! Not only did I call for same-day shipping they shipped it two days late. Blamed me for not opening the box to care for the flowers so they can't take them back. Emailed & Called customer service for 2 days, Never got a response via email or call. Finally got in contact with customer service, Asked to be transferred to a manager and She was very rude. She Was not able to fix my problem, offer ant solution and basically told me that it was my fault that there were no notes in my order. Please don't get scammed out of $200 like we did. QUALITY AND CUSTOMER SERVICE IS AN F.

Don’t do it! Rip off!

Scam!! Paid and ordered over 30 days ago, no product. No one will answer text or emails.

I made an order almost a month ago now I've been emailing everyday I made an order for my sons birthday and have yet to receive my order or a refund

I am giving it a one because i had to. They took our money. I had to dispute the transaction with AMEX. They never delivered the flowers, Lied about the delivery day and dont reply via email and do not pick up the phone.

Yayyyy, my wife's flowers just arrived over 2 weeks late and they are Dead. Flat out dead. I emailed almost daily trying to get estimated delivery dates with no response. I tried to cancel the order with no luck. Today out of nowhere the flowers arrive dead, and Boo Bear wants photos to verify. (Laughable) They can pound sand. This is hands down the worst company I have ever dealt with purchasing online flowers. Total scam!

I ordered a rainbow rose bouquet. I specified the delivery date and paid extra to have it delivered by that date. However I was disappointed because 1) the order did not even ship until after the delivery date, 2) I asked to cancel the order/get a refund and they refused, 3) the roses I received were not rainbow as they were pictured in the description!

I strongly advise against purchasing from this website. I paid $200 for an order that I never received, and the company has been completely unresponsive. FedEx was unable to help because the package was shipped to a random address that wasn’t mine. It’s concerning that a business with so many similar complaints is still operating without being investigated for fraudulent practices. Save yourself the frustration and avoid ordering from this site—you’ll regret it if you do!