Boo BearReviews of boobearfactory.com

My husband ordered some blue roses for our anniversary. They however did not arrive the date that was requested because they needed ID verification. In all my years of online shopping not once was my ID ever requested. The flowers arrived yesterday evening and they are not in a box fit for flowers. The box had holes punched all around it and they cam with no wrapping to protect the flowers themselves. The flowers are all wilted and I am hoping that being in water will help them revive but I am not sure since all the ends are dried up.

My husband ordered 50 long stem roses for me on Mother's Day and they were all damaged! The tops of the roses dried up and they all died the next day.I called the company and sent them the pictures as soon as I unpacked the whole box. I have not heard back from them.

Order #10596 I ordered a bouquet of 50 white roses for my wife for our 12th wedding anniversary. Then I changed my mind because I wanted to order from another company. I asked customer support to cancel the order one week before delivery, they said they can't cancel the order because they printed the label and I agreed. But the flowers never arrived. Sad. They are scammers, forever! My order number is Order #10596 Long Stem Roses | Harvested Fresh, Delivered Fast, and Ready to Last × 1 White / 50 Stems / Long *24 Inches* $165.00 Subtotal $165.00 Shipping $11.99 Taxes $0.00 Total $176.99 USD Never order from these scammers.

I ordered flowers for Mother's Day, expecting them to arrive on Mother's Day as promised. When I checked the tracking first thing that morning, the only update was that a label had been created on the day I placed the order—no movement, no delivery window, nothing. I called customer service to get clarity and was told they should arrive that day, but they couldn’t give a time. Hours later, I called again and was told the flowers would be delivered through Grubhub, which made no sense to me. Then, even more hours passed before I got a call saying the flowers I ordered were actually out of stock, and I could choose a different one. I declined because the specific blue flowers I ordered had sentimental meaning for my mother. Instead of making things right, they told me I’d receive the flowers two days after Mother’s Day. I asked for a discount due to the delay and poor communication, and was told I’d only get one after my order was delivered. When the flowers finally arrived, I contacted them again and was told I’d receive a discount “soon.” It’s now been a week, and they finally sent me a code—for $7 off. That’s unacceptable given the hassle, the missed occasion, and their complete lack of accountability. Their customer service is unprofessional and unhelpful. This was my first and last time ordering from them. I wouldn’t recommend this company to anyone.

Scam site.. they will take all of your money while shipping a fraction of the order wish I saw trust pilot before ordering...

Why why why didn't I look at the reviews!! Bought 50 short stem Roses for Mothers day for my wife. Waited till Wed to order to make sure fresh as possible but time to deliver..they arrived on time. Saturday but the roses were dead..dried out leaves and what should have been Red Roses were dark almost black petals. $179 Total. How in the Ef do these people stay in business? I was assuming they specialized in business of selling ROSES..they should have fresh flow of ROSES..and a good system. I have bought roses from around the world and all were Fresh and Beautiful. NOT THESE!!! WOW! I will put in a credit card dispute. I am wondering who runs this. You do not give a flyinf out of anything.. 75% 1 stars??? REALLY? The roses I received if you put in a Vase at a Store with a FREE sign..no one would take them...for Free. The leaves are so dead dried they are falling off.

Terrible experience with this company. I specifically requested May 3rd for the delivery date, and was even emailing them to confirm it would be delivered on that date. When I heard no follow up from them, I sent a email to cancel my order on the 4th. I get a text on the 5th saying they don’t deliver on those dates, but will send it out on the 6th. By that point I had already gone to a local shop to get what I needed and told them I no longer needed their order and to cancel it. They said their courier doesn’t work on weekends. Then why do you have weekend dates as a delivery option if you don’t have a courier on those days? They insisted there was a no-refund policy and tried to push for me to receive the shipment regardless. All I got was the good ol’ “I’ll talk to my manager and have them contact you”. There was no manager follow up and I was aware of that — it was just a way to get me off the phone. Shortly after, I still got a confirmation email that a shipping label was created with FedEx, so they’re still trying to push delivering it regardless. I ended up filing a dispute with my bank for the charge.

I ordered for birthday 2 dozens Roses they came on time and how ordered. However, Roses conditions was very poor and not fresh at all.and not matched the picture.. I tried to reach out customer service but hey ignored my request.