Andress W.
Prices seem to be great
Prices seem to be great. I wanted a few items but it’s more expensive to pay for shipping and also pay for shipping if you need to return something. I’d be spending an extra $100 on parts if the part doesn’t fit. I found the same part on another site same price but they have free shipping at least to get to me.
Response from Bonafide Auto PartsAug 26, 2024
Dear Andress, Thanks for your feedback. All our prices are very competitive and as we operate on very low marginal profit, we have charge for shipping as the same cost we pay for the carrier(we don't have hidden cost). Also we don't charge for the customers on the return shipping for any damages or defective products or wrong items sent. We are always here to help to get right part for your vehicle before we ship it to every customers. And none of the customers reported the fitment issue so far. Also we do have Free shipping over $300 and the best part is we don't charge taxes for few states. Pl refer more on the Website. We will definitely consider the free shipping very soon as currently we are a small family owned business and have to do this for the orders less than $300. Have a wonderful day We really worried about this 3 star review when you don't have any purchase experience with us. We honestly accept and welcome you on any feedbacks thru our website feedback form and these platforms are intended for the end user customer experiences on their purchases. Hope you can understand.