john T.
Failed when I needed it
Sad to say I trusted this back up and when I needed it most it failed the resultant e mails to and from the company were difficult and hard to follow and finally when given the email regarding booting from USB some 5 days into the saga it stated you can not boot from an encrypted hard drive Save it to say if you are running Catalina you can not use the software without changing the back up disk format then you can not use an encrypted Mac OSX disc and the boot from the backup you have made it will not work as I found out The Web has a lot on this and its sadly not good news and one twitter comment from the company is wait for the dust to settle not good when you need the back up you are unable to use all in all not very good customer service and poor communication