Bolton ToolsReviews of boltontool.com

I ordered a set of aircraft drill bits and never received an email confirmation or anything at all until a called suddenly I received an email the item was shipped. Of course it was not true and after been waiting for almost 6 days I decided to ask my credit card to dispute the charge which they approved in no time. To anyone who reads this, listen to the other bad reviews or have one yourself to experience the awfulness this company performs. Stay AWAY

Bolton Tools Is HORRIBLE! DO NOT use them! Thankfully, our purchase was only for $44 so we didn't get robbed financially too terribly bad, if its a loss. I can already tell they are not wanting to refund us any money. We ordered a product on 12/15/25; then on 12/29/25, after multiple calls and hours on hold for the option to "check on your order," we could not get through to anyone...so we called back and chose the option to "place an order" and finally got an answer - imagine that. Complained and the guy said they get at least 7 days to "place" the product so they were still in their allowable window for fulfillment - None of this was disclosed or listed anywhere on the website or purchase agreement when we paid for the items and the website said they were in stock and would ship immediately. Upon asking about this, they just got very rude and stated they had tried to contact us by sending multiple emails - I asked them to forward them so I could verify the story and what they sent was a Copy/Paste from Word of a few "messages" that looked like email but that were clearly not. They were LIES, passed off as "emails." Since, we've requested a refund multiple times and have not gotten any replies/refund. They will not answer the phone numbers we've been calling from. We haven't tried to hide the number or use another phone because, well, we shouldn't have to, but it may come down to it. This "company" is a scam, is TRASH, and is likely FRAUDULENT.....and I would even go as far as saying likely a "mirrored" site with fake items listed online to enable them to compile CC numbers and personal info like passwords, etc., as they do want you to establish a website credential. YOU SHOULD NOT USE THIS BUSINESS! Best $44 we Ever spent and lost. We know they are Thieves, liars, and fraudsters and only had to pay $44 to find out everything about those people we ever needed to know.... They honestly need to be investigated and shut down - Definitely reeks of Fraud.

Take your money and send zero product. Wish zero stars was available. Under no circumstance should you purchase anything from these frauds.

Customer support is non existent. Purchased a lathe CQ9332A and needed to have a electrician friend figure out how to wire it to 220v since Customer support never responded. Right out the box,, the speed range label is incorrect, according to the chart if your in high gear your actually in low. i requested a replacement and was laughed at. 1yr into owning it the compound screw broke at the handle and tried to order replacement (I've been waiting 2yrs) recently the switch to engage spindle forward broke. I called for a replacement part, the lady barely spoke English and the part needed isn't even in their parts breakdown schematics. She was putting in a priority call back service tag. It has been a week and nothing. If you are a master at electrical and know where to purchase such parts you should be fine, but if you are like myself and don't have time to cross reference and search online for hours do yourself a favor and buy a quality machine with Customer service. My Precision matthews mill had a issue recently after 5yrs of heavy use and they answered immediately, figured out what I needed and I had parts in 3 days.

I spent nearly $3,000 on an order with them. Shipped, no tracking number. Called customer service to check on the order. Asked some details like which carrier and the rep said yes and no in short order with phone line issues. I asked for clarification and was shouted at and then hung up on. First and last order.

Stopped answering emails and calls once I purchased hydraulic lift table. Lowering cable snapped during out of box set up! Cant replace cable because of way the table is manufactured and they (Carme) will not respond! Cheap products and ZERO CUSTOMER SERVICE AFTER SALE. I called and emailed requests for help for three weeks.

This place has got to be a scam placed an order, the replied a week later that they were out of stock, no refund issued, called and was told I had to call to request a refund, after requesting a refund and calling repeatedly I was finally given a refund, one month later still looking for the refund.

Seems to be a complete rip off. Never got the items, Luckily only 35.00. They sure took the money with no problem