Bollie BrandReviews of bolliebrand.com

My little sister loves watching videos from the family behind this company and has been planting hints that she wants some of their products for months now. For her recent 18th birthday, I sprung for the pink robe, which would be especially useful for when she starts college in the fall. The website didn't offer any measurements but claims to fit "every body", so I ordered the medium and figured, how bad could it be? Answer: VERY BAD. Unfortunately, this robe falls WAY above her knees! My sis is around 5'5. The women modeling the garments on the website must be extremely short, making the pictures extremely deceiving. There were stray threads, the material felt cheap-o. My sister wanted to love it by I could tell she was masking disappointment. This terrible company does not offer returns and after 4 attempts to reach customer service they finally wrote back to tell me I can pay a lot of money to make an exchange. I'm not made of money and didn't want to give these greedy scammers another cent. So yesterday my sis and I drove to Salvation Army to get rid of this Bollie robe, and then we drove to Target. For only $9 more than it would have cost to exchange that ill-fitting polyester Bollie junk, I bought my sis a brand new robe that is actually super stylish, silky soft and, you know, not petite sized. Bottom line: STEER CLEAR of this scam company! They have no respect for their customers, just want to take their money.

Terrible customer service. Will be calling my credit card company to hopefully get a return of money. Bollie has lost my order after I had returned it for the dress not being sewn properly. Very disappointed in this company.

I would give this company zero stars if I could. I'm quite tall, 5' 7" so the robe is about 4 inches above my knee, so unless you are 5' 1" or shorter these robes will not fit you. Also the dress has these really weird squared off shoulders that are not flattering at all. I guess they thought the shoulder pad look was in style? Definitely not worth the money, they're selling polyester at silk prices! I would send it all back if I could, do not buy anything from this company.

I will say I have been sucked in from time to time and purchased you tubers Merch. For the most part I know I’m supporting families that I believe are good people. Well this left the worst taste in my mouth. I have never been so disgusted with making a purchase ever. They advertised pop sockets on the site and truly it was with in my budget. The plastic (arcrylic) case is found on other site for one tenth of the price the only difference is the label. Now I’m not a fan of the color pink so the robe was out of the question. Now my sister who is going through chemo, had a birthday and she thought the dress looked nice. I was planning to surprise her. My sister is taller than Ellie and Bonnie and slightly bigger than stick figure Ellie (chemo just drains your weight) I went ahead and emailed the company to make sure I was getting the right size. At the time they had no size chart on the site, and even now when I checked my sisters size is still wrong. It took what seemed like forever to get a response and when I did it was not professional. Reply back was true to size. Oh yes and that pop socket I was told is not available. My sisters last day of chemo was approaching and the day she rang the bell was the day the dress arrived,just in time for her birthday. The dress looks horrible on my sister, you can visibly see poor stitch work in many areas. The dress looks to short on her (should of been sold as a petite dress for small people) half of my sisters clevage was hung out for the world to see, so she will need to wear an under shirt. Yet Bonnie and Ellie promised it would not need an undershirt and it would cover garments. My sister is thin yet she looked like an Oompa Loompa (her words) in that dress. The product is from China and is very poorly made and feels uncomfortable. I emailed the company wanting my money back, I needed to make several attempts and it wasn’t until I threatened to post a video of how I looked that I got an almost robotic response no returns only exchanges. Well my sister has taken to wearing this atrocious dress to some outings and explaining the story of bollie. Turns out a member at our church has a son who works for our local newspaper. I was so mad I could spit fire and said blast them girls for scamming like that. Another church member wants to video the dress and put it on you tube. All I wanted was to support a nice religious family who is generous helping others only to find out they lied. As well as get my sister a nice gift she liked. I can’t even watch their videos I am so upset.

Ordered the bra and pants. The quality is horrible and if they won't accept a return, I will contact my credit card company and do a chargeback. I recommend others do the same. If you receive shoddy merchandise you shouldn't have to pay for it. If enough people do this, maybe they will improve their policy. This is no way for anyone to operate a business.

Same story as everyone else here, my mother purchased the Robe, Robe too small, contacted company, they replied "as a start up company, we are only doing exchanges." I have never heard such utter tripe in my life. I dont give a can of grapes if you are a start up company, that is not my problem, your "policy" is scam based. Done, next

Was really excited to order the leggings because they look super cute. However when I got them I was SO disappointed. They are super cheap material, made in China, and are supposed to be hand washed. I voiced my concern on their Instagram page because they don’t accept returns and they deleted it. You can’t just delete all negative feedback. It’s one thing when it’s just angry viewers, but I paid $70 for your product and it’s absolute garbage. Word to the wise, don’t waste your money. I could have bought Lululemon for that much and they offer lifetime warranty with actual customer service.

This company has horrible customer service!! They refuse to say in any of their social media accounts where the product is made and will delete comments statements saying that their stuff is manufactured in China. There have been multiple post on different social media accounts stating that their clothes was running small to size and the comments are deleted. You can only get exchanges, not refunds so I find that borders on fraud in my opinion.