BoldoversizeReviews of boldoversize.com

Response from BoldoversizeJun 8, 2024

Dear buyer We appreciate your feedback and are glad to hear that you've been satisfied with the quality of our products at BoldOversize. We apologize for any confusion caused by the sizing descriptions. Sometimes, the descriptions might not clearly differentiate between adult and children's sizes. We'll work on refining this to avoid any misunderstanding in the future.If you have any specific concerns about sizing or need clarification on any product, our customer service team is here to help and our email address is [email protected] We're thrilled that you've had positive experiences with us and look forward to serving you again. Thank you for choosing BoldOversize!😘

Response from BoldoversizeMay 31, 2024

Dear buyer Thank you for your love for our shirts! We're thrilled you find them super cute. We apologize for the inconvenience with the missing discount. Please reach out to our customer service [email protected] with your order details, and we'll happily rectify the discount issue for you. We appreciate your feedback and look forward to making it right.

Response from BoldoversizeMay 21, 2024

HI there ~ Thank you for your valuable suggestion and the compliment on our shirts and inclusivity. We're delighted to hear that you're enjoying our products! Regarding your request for a point tracking system on your account page, we think that's a fantastic idea. Although we don't have this feature currently, we will certainly pass along your suggestion to our development team for consideration in future updates to our website. Enhancing customer experience is a top priority for us, and your feedback helps us improve. Should you have more ideas or need further assistance, please don't hesitate to reach out. We appreciate your loyalty and are here to make your shopping experience as seamless as possible. Happy to have you as part of our community! Best regards, Customer Support Team

Response from BoldoversizeMay 16, 2024

Dear Customer, We're delighted to know you appreciate our unique design options, especially the book-related items. We strive to offer quality products that resonate with our customers' interests. Regarding the sizing, we apologize for any misunderstanding. Our intention is to cater to preferences for both standard and oversized fits. We will consider making the size descriptions clearer on our website. If you need further assistance with finding the right size or exchanging your purchase, please contact us at [email protected]. As for the shopping experience, we understand the inconvenience with the cart timeout. We're actively working on improving our platform to enhance user experience, including prolonging the cart reservation period or implementing a save-for-later feature. Your feedback is invaluable in guiding these improvements. Thank you for sharing your thoughts, and we hope to serve you even better in the future. regards, Customer Support Team

Response from BoldoversizeMay 5, 2024

HI there ~ You're welcome! 🌹 We're committed to providing a diverse size range to cater to all our customers. We're thrilled to hear that navigating our selection was easy and efficient for you. Your convenience is paramount to us. If you have any further suggestions or need assistance, don't hesitate to reach out. Happy browsing and shopping! Best regards

Response from BoldoversizeMay 4, 2024

HI there ~ Thank you for your feedback! We're glad you appreciate the variety of products and find our size guide and descriptions helpful. We take note of your suggestion to include more pictures, such as back views and additional zoomed-out images, to give a comprehensive view of our products. ❤ We'll work towards enhancing our product visuals to improve your shopping experience. Keep an eye out for future updates. Your input is valuable to us! Best regards

Response from BoldoversizeMay 3, 2024

We're sorry to hear about your disappointment and the mix-up with the color selection. Your feedback is important to us, and we'll consider implementing a more prominent confirmation step or reminder feature to ensure customers can double-check their selections before finalizing orders. In the meantime, if you require assistance with changing your order to the correct color, please reach out to our customer service team as soon as possible. We'll do our best to assist you with the exchange if the order hasn't been processed yet. Thank you for bringing this to our attention, and we hope to improve your experience going forward.

Response from BoldoversizeApr 28, 2024

HI there ~ We're glad to hear that you enjoyed our diverse selection of colors, styles, and designs. It's our pleasure to offer a variety that caters to your preferences. Thank you for your feedback! Warm regards