Boldoversize Reviews | Read Customer Reviews of boldoversize.com

Boldoversize Reviews | Read Customer Reviews of boldoversize.com

Boldoversize reviews

Showing 73 reviews with 1 star · Clear filters

Shanna
May 25, 2024
Scam!?!?
My first time ordering with them was a good experience and I received lots of compliments on my shirt. I decided to place another (larger) order on May 15th and I have not received any notifications or updates about my order. I have an order number but when I type it in on the website, it says this order number does not exist. This company appears to be a scam and will take your money and disappear.
Response from BoldoversizeMay 26, 2024
Dear Customer, We're sorry to hear about the inconvenience you've experienced with your recent order. It's concerning that our system isn't recognizing your order number, and we certainly want to address this urgently. Please forward your order confirmation email or provide the order details directly to our support team at [email protected]. We'll investigate this issue promptly and ensure that you receive either the status of your order or a resolution to this misunderstanding. Thank you for bringing this to our attention, and we hope to regain your trust. Best regards, Customer Support Team
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Abby C.
May 8, 2024
Terrible Quality and Customer Service.
Terrible Quality and Customer Service. I ordered a pair of wide leg oversized shorts in a 3X (I'm normally a 1X or 2X but wanted them baggy), and when they finally arrived they wouldn't fit much past my knees, my 11 year old XS son could barely fit in them. They also did not have button holes, so even if I was able to fit into them, I would have had no way to wear them. I've emailed customer service for a return/refund (as it's stated is possible if I'm not 100% satisfied in their return policy on their website) and they will only offer 10% refund or to ship a different size. I've repeatedly told them I'm not interested and would like to return the shorts for a full refund but have not gotten anywhere. I've filed a complaint with PayPal and will be contacting the BBB shortly. This is exhausting.
Response from BoldoversizeMay 9, 2024
Dear Customer, We sincerely apologize for the significant discrepancy in the sizing of your shorts and the inconvenience caused by the missing buttonholes. We understand your frustration with the return process not meeting your expectations, and we assure you that we aim for complete customer satisfaction. Please rest assured, we will immediately escalate your case to our senior customer service team for a full review. You can expect a prompt response at [email protected] with a resolution that aligns with our commitment to customer satisfaction, including a full refund as per our policy. We deeply regret that it has come to involving external parties and assure you we will make every effort to rectify this situation promptly and to your satisfaction. Thank you for bringing this to our urgent attention. Best regards, Customer Support Management
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Jamie A.
May 1, 2024
The point of this company is OVERSIZE
The point of this company is OVERSIZE. They tell you to order your size or a size up for a boxy fit. The shirt I got (typically small, ordered a medium) is long but not wide enough. I want my booty to be covered. I want boxy and comfy. Also the picture give off vintage-lived-in looking fabrics. This shirt is white. And stiff
Response from BoldoversizeMay 1, 2024
Dear Customer, We apologize for the discrepancy in the expected fit and fabric feel of your shirt. We understand the importance of achieving the perfect oversized and comfortable style you were looking for. Please email us at [email protected] with your order details, and we'll work promptly to resolve this issue. Whether it's an exchange for a wider size or addressing the fabric concerns, we're committed to ensuring your satisfaction. Thank you for bringing this to our attention, and we look forward to making it right. Best regards, Customer Support Team
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Kaylyn D.
Apr 27, 2024
Ordered a shirt april 11
Order a shirt april 11. 4 days later still unable to track it. I sent an email. The first messaged they said it was shipped and 12-19days to receive it. I tried to track it after they responded to my email and still no information. Second email i sent a week later after inital email no response. It's been 15 days still unable to track it.
Response from BoldoversizeApr 27, 2024
Dear buyer We apologize sincerely for the tracking issue and any inconvenience this has caused. And we're disappointed to hear about the delayed response. We'll immediately look into your order and provide you with a concrete update. Expect a detailed tracking update or a direct contact from our support team shortly. Your patience is greatly appreciated.
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Mary O.
Apr 22, 2024
Not the same material they advertise- SCAM/AVOID
I ordered several shirts on my first order. The shirts that were delivered were a different material than what was on the website. The material was more like the cheap material on the copy shirts overseas companies sometimes sell. I tried to return them, but ended up having to get Paypal involved due to the seller wanting to give a 10% refund and me keep the shirts. If I wanted the shirts, I wouldn't have been trying to return them. They weren't custom orders, or anything like that. Just what they sell on the website. I don't recommend this site.
Response from BoldoversizeApr 23, 2024
Hi,there SI'm sorry to hear about your disappointing experience with the shirt quality and the unsatisfactory resolution process. It's important for online retailers to match their product descriptions and provide accurate representations of their merchandise. Dealing with returns should also be handled smoothly and fairly for customer satisfaction. Your feedback serves as a valuable warning for others considering shopping from this site. Thank you for sharing your experience. Best Regards,
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Michelle
Apr 7, 2024
It's been 10 days and my shirt still…
It's been 10 days and my shirt still hasn't shipped. Not impressed. Very disappointed.
Response from BoldoversizeApr 8, 2024
Dear buyer, We apologize for the delay in shipping your order, and we understand your disappointment. We checked it again and fount it was delivered according to the address you sent, would you mind to tell us if you receive it now For further assistance, please feel free to contact our customer service team directly. Best Regards,
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Tiffany P.
Apr 3, 2024
Yall sent me a pair or shorts with…
Yall sent me a pair or shorts with closed button holes I want my money back these shorts are defective This company is asking me to cut the holes in my shorts for the buttons .I have never heard of such .I keep asking to be refunded and they will not respond back to that part.What if I rip the fabric? I think this company is a scam. I WILL BE CONTACTING MY BANK FOR FRAUD.
Response from BoldoversizeApr 4, 2024
Hi Tiffany Perry We apologize sincerely for the inconvenience and misunderstanding with the shorts. We assure you, this is not our intention to provide a defective product or inconvenience our customers. We can definitely arrange a return and full refund without the need for alteration. Please expect a direct message from our customer service team with instructions on how to proceed. Your satisfaction is our priority, and we're here to resolve this to your satisfaction.
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Sherry M.
Mar 24, 2024
I don't think they really exist
I ordered on March 5th. I inquired about my order and they told me the things I ordered were very popular so they need to make more. They kept giving me excuses. I keep trying to cancel but they have not replied. Be careful.
Response from BoldoversizeMar 25, 2024
Dear buyer, We apologize for the inconvenience and frustration you've experienced with your order. It's not our intention to provide excuses; we understand your concern. We're looking into your cancellation request urgently and will be in touch promptly to resolve this. Your satisfaction is important to us, and we appreciate your patience. All the best
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