BoldoversizeReviews of boldoversize.com

Absolutely shocking company!! Avoid at all costs! Items I ordered were too small (despite ordering 2 sizes bigger than I usually do) so I followed the instructions on their website to contact customer services for the address to return products. To date there are 29 emails between myself and them and I still don’t have refund! I complied with their request for photos of the items on me to prove that they were too small but they wouldn’t provide an address to return them saying that “due to high shipping costs it wouldn’t be worth my while sending them back” so they offered me to keep the items (that were too small) and as a “goodwill gesture” they would refund me 20% of my order! I paid £81 for my order and they feel that offering me £16.20 when I am legally entitled to a full refund is laughable!! I have said on number occasions that I’m happy to pay the shipping fee but they will not give me an address to send the items back to! I was offered a 60% refund but even with the shipping costs I would still be over £20 out of pocket, so I refused and again requested a full refund and for them to supply a return address. They ignored this email! I went to my bank and they thankfully refunded me the full amount and contacted the company to retrieve the funds and they (Bold Oversized) had the audacity to challenge my claim!!! Company and customer service are absolutely appalling and they take an average of 12-24 hours to respond to emails, even when I replied immediately within 2-5 minutes of the email from them I wouldn’t get a response until either at the end of the day or the next day. I first contacted them requesting an address to return items on 15th December 2024 and they are still not cooperating! I ordered the items in bigger sizes on the day the first order arrived as I didn’t think I’d have issues like this just to get my money back. I’d already emailed to explain that the items were too small and I’d like to return them but they didn’t respond until the next day and I’d already ordered the new batch by then, I wouldn’t have re ordered if I had received the response I did from them, basically accusing me of lying and wanting photos to prove the items didn’t fit. As the items were so tight I ordered 2 sizes bigger, so 6 sizes bigger than what I usually am but the new order arrived today and they are still small!!! I will be going back to my bank for a refund again I think!!! Edited on 04/01/2025. Having received a response from BoldOversize, they are saying that there is a dispute open and they are unable to refund my money (up until my bank started an investigation they were refusing to provide the return details or issue a refund!) Apparently the dispute is with SHOPLINE but I have never heard of this company and I certainly didn’t pay via them or open a dispute with them. My bank refunded me the money and contacted Boldoversize with all the evidence that I provided and I was told that if they (Bold oversize) refunded me than they would take the money back they gave me but if I didn’t receive the refund then I could keep the money they had given me. In another email from Boldoversize I was asked to cancel my dispute with PayPal so they could refund my money and I don’t even have a PayPal account, then it changed to this other company SHOPLINE!

Poor quality print in the tshirt, bought as a Christmas present for my partner, she even mentioned the print was poor and will peel off easily not worth the £30 I have paid. Wish I went elsewhere, delivery always took a while but happy to leave that as its peak season. Hence why I haven't bothered trying to return, wasted enough time trying to sort it. Won't shop here again

Cute tees and sweatshirts, that encouraged me to place an order around Thankgiving (late November). It's now late December and I haven't seen it yet. If they don't have inventory in stock they should not advertise it as though they do. They are very helpful, though, in sending daily ads encouraging me to order more. Hardly likely! After reading their courteous "We appreciate your patience and will work to ensure a better experience for you moving forward" I had to laugh, because they seem to think that am willing to extend or expend any more patience waiting for their phantom sweatshirt.

Do not fall for it. Your order will never ne delivered

if i could give ZERO stars, i would. i ordered shirts unaware that their standard is 10-20 day delivery. i leave for my honeymoon in 8 days, so it clearly would not arrive in time. i’ve attempted to contact customer service SEVERAL times to cancel my order (approximately 10 times) and each time i am greeted by an automated response asking for the reason for cancelling, which i’ve provided every single time. SCAM!!!!!!!

These are not made in China are they? I recently bought a shirt size4xlg so it would be plenty big from Walmart I couldn't even it over my head....I would like to buy some but have.lost mail order trust.

I ordered some t shirts on the 1st September, they have still not arrived and emails I send I just get an automated response. Just wanted to warn others before they buy anything from this site, I am more convinced this has been a scam and I’m going to have to look at contacting my bank for a refund

If I could I would give 0 stars. I have ordered 3 times from this place. The first order I ordered was too big so I just ordered a second time with the correct sizes. The third ordered I selected expressed shipping. With the first order I have requested a refund. They first offered to send me the correct sizes and I could keep the shirts I already purchased. I explained I have already purchased the shirts I wanted and just wanted to return the shirts and get a refund. In response they offered a 20% return and I keep the shirts. A 20% return on a $165 order that I am only wanting to keep one shirt. Absolutely unacceptable! I just want to send back the shirts I don’t want and get my money back or if they so insist I keep the shirts whatever but I just want my money back. And for my other order why did I pay extra for expedite shipping and here I am weeks later waiting for it to show up. At this point I don’t even want the order since I wasted my money over “express shipping”. I tried giving this company a chance because I actually do like the shirts I want to keep but the customer service, “return” policy, and “expedited” shipping really gives me a bad taste in my mouth.