Isobel C.
Edit. Refunded The cardigans dont look like they do on…
***Edit to say I've had a refund of £55.80 and that the customer services were brilliant, so 4 stars for the customer services but 1 star for the actual cardigan quality. . The cardigans dont look like they do on the website. They look like they are nice big thick cardigans . They are cheap and thin, more like you'd expect from *emu or *hien,definitely false advertising ! At £31each plus £12 postage i was robbed, and to make it worse they were presents for my daughters birthday!
Response from BoldoversizeApr 9, 2026
Dear customer, We are extremely sorry to hear you’re so disappointed—the cardigan not matching the website’s appearance, being thinner than expected, and ruining a birthday gift is completely unacceptable and we take full responsibility. We have located your order and will reach out to you directly via email immediately to resolve this properly with a fair solution. This is in no way the quality or experience we want to deliver, and we will make this right for you. Best regards, Boldoversize Customer Support Team



