BoldoversizeReviews of boldoversize.com

Response from BoldoversizeDec 22, 2025

Dear Customer, Thank you for your honest feedback—we greatly appreciate the time you took to share your experience. We are sorry the size didn't meet your expectations and that our return policy made you feel unfairly treated. We certainly don't want to leave you with this impression. To better investigate this matter, please provide your order number. We will internally review your case, verify the size specifications against the actual item shipped, and communicate directly with you to: Provide a reasonable refund or exchange Or provide a truly effective solution, not just a token discount Your feedback is helping us re-evaluate our sizing guidelines and return process. We very much hope to have the opportunity to make amends for your loss. Please reply with your order number. Best regards, Boldoversize Customer Service Team

Response from BoldoversizeOct 12, 2025

Dear Customer , Thank you so much for your feedback! We're so glad you enjoyed the product—it means a lot! Thank you for specifically pointing out the sizing. We'll definitely review how we present sizing information (especially on "Bold Oversized" styles) so customers understand how it will actually feel. It's so helpful when customers like you share their experiences—it helps us improve and guide future purchases. If you'd like to exchange for a larger size, please contact: [email protected] Happy shopping, and thank you again for your honest review! Sincerely, Boldoversize Customer Service Team

Response from BoldoversizeOct 11, 2025

Dear Customer , We're sorry that the fit and material of this hoodie didn't meet your expectations, especially compared to your previous order. You're right—"Bold Oversized" represents boldness, confidence, and, of course, oversized style. The 5XL should feel loose, not tight, and we're truly sorry it didn't achieve that. Over the past year, we've made some adjustments to our fabric sourcing and production to improve durability, but it sounds like we may have gone too far with the stiffness, losing the soft drape you loved. This is our responsibility—your feedback is crucial. We'll also be revisiting our fabric and fit standards to ensure that "oversized" truly means what it says. Please let us know how you'd like to proceed. [email protected] We're here to help. Sincerely, Boldoversize Customer Service Team

Response from BoldoversizeAug 18, 2025

Dear Customer, Thank you so much for your sincere and thoughtful feedback! We're glad you like the designs and see the potential of our shirts. We're deeply sorry that the prints are peeling in two places. We'll carefully review our production process to ensure better durability. Thank you for your feedback. The neckline may feel tighter before wearing. Thank you for planning to adjust your size for better comfort! We value your feedback and have contacted you at [email protected]. Please check your email. If there's anything we can improve, please feel free to contact us. Best regards, Boldoversize Customer Service Team

Response from BoldoversizeJul 18, 2025

Dear customer, Thank you very much for your detailed feedback. We are sorry for your experience with the size and printing process and understand your dissatisfaction. Regarding the return issue, it is true that due to the high cost of cross-border returns, we usually recommend providing exchanges or discounts on future orders as a solution. We will convey your feedback to the product team to help us continue to improve. If you are willing to continue to try our products, we will be happy to provide you with a special discount or other assistance. Thank you again for your understanding and support. Boldoversize Customer Service Team

Response from BoldoversizeApr 19, 2025

Dear Renae Thank you for taking the time to share your feedback with us. It’s great to hear that you’ve loved everything you’ve received from us in the past, And we sincerely apologize for the inconvenience caused by the sizing issue with your latest sweatshirt.Could you please contact with us （[email protected]）, or share your order information? And we will help you to solve this issue,your satisfaction is important to us. Once again, we apologize for any disappointment this may have caused and appreciate your continued support. We look forward to serving you better in the future Boldoversize Customer Service Team

Response from BoldoversizeDec 22, 2024

Dear Customer, We understand how important it is for you to receive your order in time for Christmas. Let me assure you that we are taking immediate action to resolve this: 1. Order Status: I have escalated your case and will personally follow up with our shipping team to get a detailed update on your order. 2. Tracking Information: We will provide you with a valid tracking link as soon as we have one, so you can monitor the progress. We appreciate your patience and understanding. Please rest assured that we are committed to resolving this issue promptly. If you have any further questions or need assistance, please don’t hesitate to contact us. [email protected] Best regards, Boldoversize Customer Service Team

Response from BoldoversizeSep 16, 2024

Dear Customer, We understand how disappointing this must be for you. While we may not have those exact colors in stock, we would be happy to suggest alternative options that might suit your preferences. If you would like, we can add you to our waitlist and notify you as soon as the desired colors become available in size 5X. Please let us know if any of these solutions would be helpful to you. We value your interest in our products and want to ensure you have a positive shopping experience. Thank you for your understanding. Best regards, BoldOversize Customer Service Team