BoldoversizeReviews of boldoversize.com

Response from BoldoversizeMar 25, 2026

Dear customer, Thank you for your honest feedback, and thank you for giving us another chance after your pleasant shopping experience last time. We sincerely apologize that the quality of this order fell far short of your expectations. To understand the problem: Could you please reply to our email so we can confirm the issue and handle the after-sales process? In any case, thank you for your attention. Wishing you all the best! Best regards, Boldoversize Customer Support Team

Response from BoldoversizeMar 24, 2026

Dear customer, Thank you for your honest and detailed feedback—we sincerely apologize that this cardigan fell far short of your expectations in terms of quality, fabric, print, and appearance. To compensate you, please reply with your order number so we can verify and process it as soon as possible. We are currently working urgently with the production team to review this product—we take your feedback regarding the AI-enhanced image very seriously, and we will ensure that future photos accurately reflect the actual product. Thank you again for your feedback. We hope to one day regain your trust. Best regards, Boldoversize Customer Support Team

Response from BoldoversizeMar 22, 2026

Dear customer, We are deeply sorry to learn that you encountered such a disappointing and uncomfortable sizing issue with our T-shirts. We hope to resolve this issue for you immediately; your satisfaction is our top priority. We have sent you an after-sales email requesting confirmation of the problem. Please check your email and reply promptly. In the meantime, we will thoroughly review and update our sizing guide to ensure that such issues do not recur. We sincerely apologize again for the inconvenience and disappointment caused. We hope to have the opportunity to make amends and regain your trust. Best regards, Boldoversize Customer Support Team

Response from BoldoversizeJan 27, 2026

Dear Customer, Thank you for your patience—we sincerely apologize. We have sent you a replacement item, and the tracking information has been updated. You should receive it soon! Regarding the 10% refund: This is our compensation for the inconvenience you experienced while waiting for the reshipment. The full value of the item remains valid—you do not need to pay any additional fees or take any further action. We greatly appreciate your understanding and thank you for giving us the opportunity to rectify the situation. ‍ ‍Have a nice day, Boldoversize Customer Service Team

Response from BoldoversizeNov 19, 2025

Dear Customer, First of all, we sincerely apologize for your unpleasant experience. Regardless of how the issue is ultimately resolved, we do not wish to see you feel neglected or anxious. We always value the reasonable requests of every customer. Regarding your refund request, our team has always wanted to provide you with the best solution within the scope of company policy—including proposing compensation packages that are higher than usual (far exceeding 20%) on several occasions. However, due to the lack of receipt of the product or relevant proof, we are temporarily unable to process a full refund according to the standard after-sales process. This is out of necessary consideration for fairness to all customers and for anti-fraud mechanisms. We understand the inconvenience caused by an unsuitable size and have never intentionally "shirked" or "ignored" your concerns. In fact, we carefully read and attempted to respond to every email. If you are willing to provide new order photos, fitting details, or consider other feasible solutions (such as exchanges, higher percentage compensation, etc.), we are still very happy to continue to assist you. We apologize again for any shortcomings in our communication. Your feedback will help us improve our service. We wish you all the best. Best regards, Boldoversize Customer Service Team

Response from BoldoversizeOct 26, 2025

Dear Customer, We're sorry your experience didn't meet your expectations, and thank you for sharing your honest feedback. We sincerely apologize that delivery took longer than expected, and we understand how frustrating this can be. For sizing questions, please provide your order number or contact customer service at [email protected]. Your feedback helps us improve, and we appreciate you taking the time to let us know. Sincerely, Boldoversize Customer Service Team

Response from BoldoversizeOct 24, 2025

Dear Customer, We understand your concern and would like to clarify: Our 5XL (5X) size is designed as a true plus size and we do not intentionally size smaller. Could you please confirm the following data for us: [email protected] 1. Label indicating the size (5XL) 2. Measure the chest circumference and length of the shirt with a tape measure while the shirt lies flat. Once we receive the images, we will immediately investigate. Whether it's a labeling error or a quality control issue, we will resolve the issue with a replacement or refund. We believe in a comprehensive range of sizes and want every customer to be satisfied with their size. We look forward to receiving your photos so we can assist you. Sincerely, Boldoversize Customer Service Team

Response from BoldoversizeOct 14, 2025

Dear Customer , Thank you for sharing your feedback, and we're deeply sorry that your sizing experience was so disappointing. We completely understand the frustration of not getting your size, especially if you were expecting the right size. We always recommend reviewing the detailed size chart on the product page to ensure the best fit, as our sizes are calculated based on exact garment measurements. Even so, we would like to correct this issue. Our customer service team has contacted you by email, please check. We appreciate your honesty and are working to make our sizing information clearer and easier to understand. Thank you for giving us the opportunity to improve. Warm regards, Boldoversize Customer Service Team