Connie Smith B.
Customer service was awesome!
Update #2: The company has reached out to me more than once, trying to make this right. The fact they didn't give up and offered more than 1 resolution made me feel a LOT better about their customer service! Even tho I wasn't impressed ar first, I have to increase my rating due to the fact they went above and beyond to make me a satisfied customer, and that is more than a lot of.companies do for their customers!! So the customer service alone will make.me.give them another try!!! UPDATE: I FINALLY received my order, but it isn't oversized at all. I ordered a 2 piece sweat suit...hoodie and sweatpants...went up to a 4x, so it would be baggy...and would still fit if it happened to shrink...it barely fits...doesn't give at all...feels restrictive. Add the poor fit to thr horrible wait time and it's safe to say I won't order from them.again Not impressed so far. It's been over 2 weeks and no shipping info yet. $70 and they can't tell me anything. When I emailed and asked for possible shipping estimate, they apologized for the dlay and said they would rush it. And said not to worry, that I would get my order. But no REAL i fo I asked for...literally just said I would get it. That was last week,and still no info. I've emailed again. I also tried the chat option they have twice...with no response.
Response from BoldoversizeFeb 9, 2025
Dear Connie Smith Burkes, Thank you for your interest in our Boldoversize T-shirts and your valuable feedback. We noticed that you mentioned that you would like the T-shirts to be available in looser, oversized sizes, and we will seriously consider and make improvements to better meet your needs. We apologize for any inconvenience caused to you and value your feedback. We will take this into consideration in future product adjustments to ensure that we provide more suitable options for customers who like loose styles. If you have any other suggestions or need further assistance, please feel free to contact us. We look forward to continuing to provide you with quality products and services. Best wishes, Boldoversize Customer Service Team😘



