customer
Showing up at 10:30 at night when it's…
Showing up at 10:30 at night when it's pitch black and not able to inspect the car is not good.
Response from Bold Auto TransportFeb 4, 2024
Dear Valued Customer, We appreciate your feedback and apologize for any inconvenience caused by our team arriving at 10:30 at night in challenging conditions. We understand the importance of being able to inspect your car thoroughly. At Bold Auto Transport, we aim to provide a seamless and positive experience, and we take your concerns seriously. Your feedback is crucial to our continuous improvement, and we would like to assure you that we are addressing this issue to enhance our services. If there are specific details you would like to share or if there's anything we can do to make amends, please feel free to reach out to us directly. We value your trust in us and apologize for any inconvenience experienced. Thank you for bringing this to our attention. Sincerely, Bold Auto Transport Team