BokaReviews of boka.com

I cannot comment on their products as I did not buy any, only on their poor marketing. I am based in Europe. I went into their website to look at toothpastes. They sent me a discount to my email and then several emails wanting me to by their products and even offered free shipping. As I went to place my order the free shipping was removed as I was in Europe which is okay and I tried to continue but it would only ship to USA or Canada. I contacted them to be told that although they advertise in Europe, they have no agents in Europe and only supply the American and Canadian market, so I wasted my time. I am now trying Jasons and Davids to see if they are any better and will review on here.

I switched to Boka to remineralize my teeth but it had the reverse effect. A tooth that there was nothing wrong with ( no cavity) had a big piece come off. My teeth have always been white and they have now turned a grey looking color! My mom said to me the other day, in the past few months your teeth has gotten dingy looking. Did u switch toothpastes?

I am extremely disappointed with Boka Toothpaste. We switched our family to Boka based on their marketing that it was “clean” and safe for children without fluoride. Despite brushing and deep flossing every night, my child developed five major cavities in one year, plus several smaller ones, and one cavity required a dental cap. This product did not protect teeth as advertised. I feel misled by Boka’s marketing, and other parents should be aware.

Worse place i been, took them 45 min to come and take the order and then 1 hour and 30 min to bring the food, steak from this place was one of the worst i have had. Service in general was terrible

DO NOT BUY FROM THIS COMPANY! I never post bad reviews for companies but if I could rate Boka a zero I would have! I asked a question about their ingredients and they BLOCKED me! I Have never experienced worse customer service in my life. I can’t even return the product or get a refund now since they blocked me! Total scam! DO NOT BUY FROM THIS COMPANY!

Non-Existent customer service. They make it impossibly hard to cancel your subscription. The directions are not accurate and I'm convinced they don't send you a to your email to you can log on when they say they do. I have 3 months worth of product that I did not want! Every month that it renewed, I would email them to cancel, and they never did! What a waste of my money. I have repeatedly emailed customer support to cancel my subscription and it is never canceled! I still can't figure out how to cancel my subscription, but I did figure out how to remove my credit card so hopefully that solves the problem!

I reached out to Boka to ask what percentage of nano-hydroxyapatite (nHA) is in their toothpaste—the main active ingredient they promote. They refused to disclose even a range, citing "proprietary reasons," and instead gave a vague, corporate response full of regulatory buzzwords. Other reputable brands are transparent about their concentrations (e.g., 10% or more), so the refusal here is concerning. If you care about effectiveness and honesty in marketing, I would recommend looking at brands that clearly state what you're actually paying for.

This is the WORST customer service (if you can call an email address without replies customer service) I have ever had in my life. Legitimately, the worst in my entire life. I placed an order for over $120.00 on June 6th. My order has still not left Boka’s facility to my house. It is sitting in pre-shipping with label and no pickup date. Today is now June 12th; an entire week just sitting and not being mailed! There is NO PHONE NUMBER to call for ANYTHING. Beware! Seriously, no contact number or email other than one single email. It is the general email “…@boka.com”. That is it. No other way to contact them. I have sent four emails now daily with NO RESPONSE! Nothing! Nada! Order is STILL sitting without a care in the world. Meanwhile, Boka has my money and my products. Wow! Just, wow! My only options now are social media and reviews everywhere until I get my items, response and refund. My bank will be shortlisted here real quick to file a dispute. Also, file a claim with the attorney general. Then, file a claim with the BBB.. then… anything else I can. Boka are crooks at this point. Currently stealing from me without remorse or response. Great business model!