Nichole
If I could give a 0 star review I…
If I could give a 0 star review I would. I ordered a dress from Boho beach hut and wish I hadn’t. To start, the “ free shipping” they give you is because it takes an eternity to arrive. Once my dress did arrive, it arrived In an old dingy beat up looking bag with Chinese labels halfway ripped off. I opened the bag to find the dress that I ordered without any tags or packing slip. This was sketchy right off the bat. The dress was so cheaply made and smelled as if it had been in someone’s basement for the last 50 years. The “ belt” it came with looked like something you buy out of a 25 cent machine. When I contacted customer service, I was told that there is a 15% restocking fee ( what legit company does this ?? ) AND I HAD TO PAY FOR SHIPPING TO RETURN THE ITEM!!! Per the customer service rep... “ it’s their policy” it such BS. I will never order from here again.
Response from Boho Beach HutDec 7, 2020
Hi Nichole, We are so sincerely sad that you do not love your Boho Beach Hut products. We do hope in the future you refrain from using derogatory comments about other races/communities with our customer service support in the future. Please let us know if you have anymore questions or problems. XOXO



