Boho Beach Hut Reviews | Read Customer Reviews of bohobeachhut.com

Boho Beach Hut Reviews | Read Customer Reviews of bohobeachhut.com

Boho Beach Hut reviews

Showing 533 reviews with 1 star · Clear filters

Oksana K.
Sep 6, 2024
Worst Quality/ No refunds
The quality for a $45 dress is like a $5 Shein dress, no returns! Only store credit and you need to ship it back by yourself at your expense! Worst experience ever.
Response from Boho Beach HutJan 7, 2025
Dear Oksana, Thank you for sharing your feedback. We’re truly sorry to hear that your experience with our dress and return policy did not meet your expectations. Providing quality products and a positive shopping experience is very important to us, and we regret that you were dissatisfied. We want to clarify that our return policy, which is outlined on our website, allows for store credit on returned items, with shipping costs covered by the customer. While we understand that this policy may not meet everyone’s preferences, we strive to ensure transparency and are continually reviewing our policies to better serve our customers. Regarding your concerns about the dress quality, we take this feedback seriously and will share it with our team for review. Your satisfaction is important to us, and if you’d like to discuss this further or explore possible resolutions, please don’t hesitate to contact us at [email protected]. Thank you for bringing this to our attention. Your feedback is invaluable in helping us improve, and we appreciate the opportunity to address your concerns. Best regards, Customer Support The Boho Beach Hut Team
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Naiomi B.
Sep 3, 2024
The item I received is no where close…
The item I received is no where close to the photo or description on the website and the return policy is complicated and not even worth the hassle, nor would I want any kind of store credit from this company. The cheapest garbage from China you can imagine.
Response from Boho Beach HutJan 10, 2025
Dear Naiomi, Thank you for sharing your feedback. We’re sorry to hear that the item you received did not match the photo or description on our website and that our return policy did not meet your expectations. We understand your frustration and regret that your experience with us has been disappointing. Your feedback regarding the quality and the return process is important to us, and we will review it with our team to identify areas where we can improve both our products and customer experience. Thank you for bringing this to our attention, and we apologize for any inconvenience caused. Best regards, The Boho Beach Hut Team
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Wendy P.
Aug 29, 2024
Terrible
Terrible. Everything. The fabric, the fit, the feel, quality. Do not order from here!!! The pictures are not the product you’re getting!
Response from Boho Beach HutJan 12, 2025
Dear Wendy, Thank you for sharing your experience. We’re sorry to hear that the items you received did not meet your expectations regarding fabric, fit, and quality. Unfortunately, we are unable to look into your specific concerns because you did not respond to our request for additional information, such as your order details. Without this, we are unable to verify your purchase or address your concerns effectively. We strive to provide accurate product descriptions and images on our website, and we take feedback like yours seriously as we continuously work to improve. If you choose to provide your order details, we would be happy to review the matter further. Best regards, The Boho Beach Hut Team
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Pamala Y.
Aug 27, 2024
THE CHEAPEST UGLIES FABRIC EVER! DON'T BUY
This company is able to produce the best looking clothes esp. the fabric and then when you get it, it is crappy, thin, low quality etc. I paid to return my poor quality clothes only to receive more poor quality clothes. They will NOT let you return for your money. You must rebuy something. I tried several times not to exchange but please save your money. This china based company will not work with you and will just take your money and make you pay shipping to return and then make you take more junky clothes. Never again.
Response from Boho Beach HutJan 12, 2025
Dear Pamala, Thank you for sharing your experience. We’re sorry to hear that the quality of the items you received did not meet your expectations and that our return policy caused frustration. This is not the experience we aim to provide, and we deeply regret any disappointment caused. Our return policy, which offers store credit, is outlined on our website, but we understand that this may not align with everyone’s preferences. We appreciate your feedback and will use it to review and improve our processes, including ensuring clearer communication and higher quality standards for our products. If you have any additional concerns or would like to discuss your experience further, please feel free to reach out. Your feedback is valuable to us as we work to improve. Best regards, The Boho Beach Hut Team
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Shauna T.
Aug 22, 2024
The clothes are SO CHEAP and you cannot…
The clothes are SO CHEAP and you cannot get a refund, only a store credit, for more cheaply made junk. Super disappointed.
Response from Boho Beach HutJan 12, 2025
Dear Shauna, Thank you for sharing your feedback. We’re sorry to hear that the items you received did not meet your expectations in terms of quality and that our return policy was not what you anticipated. Our return policy, which offers store credit, is outlined on our website, but we understand that it may not align with everyone’s preferences. Your feedback regarding product quality is important to us, and we will share your comments with our team as we strive to improve both our products and customer experience. We regret the disappointment caused and appreciate your input as we work to better serve our customers. Best regards, The Boho Beach Hut Team
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Ilyssa S.
Aug 21, 2024
The fabric of the dress is very cheap…
The fabric of the dress is very cheap and polyester looking not cotton and they don't offer refunds -- I don't need a store credit - very cheap looking dress - and it doesn't breath -- I won't ever order from here again.
Response from Boho Beach HutJan 12, 2025
Dear Ilyssa, Thank you for sharing your feedback. We’re sorry to hear that the fabric and quality of the dress did not meet your expectations and that our return policy was not what you anticipated. Unfortunately, we are unable to look into your specific concerns because you did not respond to our request for additional information, such as your order details. Without this, we cannot verify your purchase or provide a resolution. Our return policy, which offers store credit, is outlined on our website. We understand that this may not suit every customer’s needs, and we appreciate your feedback as it helps us improve. If you would like to provide further details, we’d be happy to review your case. Best regards, The Boho Beach Hut Team
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RA
Aug 16, 2024
Does not look the same.
The two items I ordered did not look like the picture on the model. I am disappointed. I wanted to return the items, but I would only get store credit. I am not going to buy anything else from them.
Response from Boho Beach HutJan 12, 2025
Dear RA, Thank you for sharing your feedback. We’re sorry to hear that the items you received did not meet your expectations or match the images on our website. Unfortunately, we are unable to look into your specific order because you did not respond to our request for additional information, such as your order details. Without this, we cannot verify your purchase or address your concerns fully. Our return policy, which provides store credit, is outlined on our website. We understand that this may not suit everyone’s preferences, and we apologize for any inconvenience this has caused. Your feedback is valuable and helps us improve the quality of our products and services. Best regards, The Boho Beach Hut Team
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Kate K.
Aug 15, 2024
Awful quality
Awful quality, terrible return policy. Wish I knew it was a scam before I bought. The quality was terrible, why would I want to use credit to buy more?
Response from Boho Beach HutJan 12, 2025
Dear Kate, Thank you for sharing your feedback with us. We’re truly sorry to hear about your disappointment with the quality of your purchase and our return policy. Your experience is not what we aim to provide, and we’d like the opportunity to address your concerns. We understand that receiving store credit may not feel ideal if the item didn’t meet your expectations, and we appreciate your honest input. Our return policy is outlined to provide clarity, but we’re always working to improve based on customer feedback like yours. Please reach out to us at [email protected] so we can better understand the issue and explore a resolution. We want to ensure every customer feels valued and confident shopping with us. Thank you for giving us the chance to make things right. Best regards, The Boho Beach Hut Team
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