Boho Beach Hut Reviews | Read Customer Reviews of bohobeachhut.com

Boho Beach Hut Reviews | Read Customer Reviews of bohobeachhut.com

Boho Beach Hut reviews

Showing 533 reviews with 1 star · Clear filters

Nicole
Dec 22, 2024
I ordered a pair of jeans
I ordered a pair of jeans. They were really cute but didn’t fit so I wanted to send them back and get my money back. They don’t do returns which is stupid. I’m stuck exchanging the jeans for another product. The exchange process was not fun either. I had to get approval and then wait for a number before I could exchange my jeans. Had I known this I NEVER would have bought the jeans. Of course the approved my exchange so I picked a sweater and waited for it to arrive. It was really cute but the sweater was unraveling all over and I was shocked they sent it to me in this condition which was so lame it still makes me mad thinking about it!! I tried using a sharp sewing tool to fix all the yarn coming out of the sweater. I haven’t worn it yet. It still looks bad. I have received better quality sweaters from Old Navy. Boho Beach Hut is a joke and I’m NOT IMPRESSED!!!
Response from Boho Beach HutJan 11, 2025
Dear Nicole, Thank you for sharing your experience with us. We’re truly sorry to hear about the difficulties you encountered with the exchange process and the condition of the replacement item you received. This is not the standard of service or quality we aim to provide, and we regret any frustration this has caused. Your feedback regarding our return policy and the condition of your sweater is very important to us. We will review this matter internally to ensure that quality checks are improved and our exchange process becomes more seamless for our customers. If there’s anything we can do to further assist you or resolve this issue, please feel free to contact us at [email protected]. We value your input and apologize for the inconvenience you experienced. Best regards, The Boho Beach Hut Team
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Phyllis C.
Dec 18, 2024
Very dissatisfied with the quality and…
Very dissatisfied with the quality and time of delivery Never again. I'm just going to trash around in it and throw it 6
Response from Boho Beach HutJan 11, 2025
Dear Phyllis, Thank you for sharing your feedback. We’re very sorry to hear that the quality of the product and the delivery time did not meet your expectations. This is not the experience we aim to provide, and we sincerely apologize for any frustration caused. Your feedback is important to us and will be shared with our team to help improve both our product offerings and delivery process. We regret that we did not meet your expectations on this occasion. If there is anything we can do to assist you further, please feel free to reach out to us at [email protected]. Best regards, The Boho Beach Hut Team
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ANN C.
Dec 17, 2024
Very poor quality
Very poor quality. Apparel is NOT as described. I ordered 3 items, 1 (a long sleeve tee shirt) - was acceptable - washed it and now the sleeves are too short. The 2 other knit long sleeve items are VERY THIN and the colors are off. Returning those. I should have read the fine print - NO REFUNDS - exchanges only. My bad. Please don’t waste your money. Never again.
Response from Boho Beach HutJan 11, 2025
Dear Ann, Thank you for sharing your experience with us. We’re very sorry to hear that the product you received did not meet your expectations and that you were dissatisfied with our return process. This is not the standard we strive to uphold, and we regret the frustration this caused. We want to clarify that we have been unable to look up your order because you did not provide the requested information needed to investigate your concerns. Without these details, we cannot provide a genuine or specific response to your review. Your feedback is important to us, and we are committed to addressing concerns about product quality and customer service. We encourage you to contact us at [email protected] with your order information so we can assist you further and work toward a resolution. Thank you for bringing this to our attention, and we apologize for any inconvenience caused. Best regards, The Boho Beach Hut Team
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Michael W.
Dec 16, 2024
I ordered a pair of shoes for my wife…
I ordered a pair of shoes for my wife on November 29 for a Christmas gift. Have not heard anything back regarding shipping or ETA. I even sent them an email with no response. I guess I should have looked at reviews first. Based on all the reviews I’ve looked at, I made a mistake of ordering from this company. I’m going to have to order my wife’s Christmas gift from a legitimate company. Shame on these companies that scam you!!!
Response from Boho Beach HutJan 11, 2025
Dear Micheal, Thank you for sharing your experience. We want to clarify that your order was delivered on December 18, 2024, well before Christmas. Additionally, we responded to your email inquiry regarding shipping and ETA. If you did not receive our response, we kindly ask that you check your junk or spam mail folder. We aim to provide a positive shopping experience for all our customers, and we regret that this was not the case for you. If you have further questions or concerns, please don’t hesitate to reach out to us again at [email protected]. We’re here to assist you. Thank you for bringing this to our attention, and we apologize for any frustration caused. Best regards, The Boho Beach Hut Team
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Silke D.
Dec 15, 2024
This isn't US beach wear. Completely opposite.
If you are expecting US beach wear, this is as far removed from that as possible. The material is the poorest quality I have ever seen. The sizes are totally 1 or 2 sizes too small. The shapes are also not for regular women. The packages comes from China.
Response from Boho Beach HutJan 11, 2025
Dear Silke, Thank you for taking the time to share your experience. We’re very sorry to hear that the items you received did not meet your expectations in terms of quality, sizing, and overall fit. This is not the experience we aim to provide, and we regret any frustration caused. While we are based in the Reno-Tahoe area, we work with manufacturers globally to bring unique styles to our customers. We understand that sizing can sometimes vary, and we encourage our customers to refer to the size chart provided on our website to ensure the best fit. Your feedback is valuable, and we’ll review it with our team to improve product descriptions, quality, and customer experience. If there’s anything we can do to assist you further, please feel free to contact us at [email protected]. Thank you for your input, and we apologize again for any inconvenience caused. Best regards, The Boho Beach Hut Team
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Stacey C.
Dec 15, 2024
Very Disappointed!
Received my order today and looks nothing like the picture..horrible quality ..definitely not worth the money! It is supposed to be a One Size sweater but looks very small! Packaging was very cheap..almost looks like a Temu item.
Response from Boho Beach HutJan 11, 2025
Dear Stacey, Thank you for sharing your feedback. We’re truly sorry to hear that your order did not meet your expectations in terms of quality, fit, and packaging. This is not the experience we aim to provide, and we deeply regret any disappointment caused. We’d like to take this opportunity to kindly remind all our customers to refer to the size chart provided on our website when placing orders, as sizing can vary across different styles. Your feedback regarding the “One Size” sweater will be reviewed with our team to ensure better clarity and customer satisfaction. If you would like assistance with this order or to explore your options, please don’t hesitate to reach out to us at [email protected]. We’re here to help and want to make things right. Thank you for bringing this to our attention. Best regards, The Boho Beach Hut Team
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Tabitha
Dec 13, 2024
Horrible quality definitely not worth…
Horrible quality definitely not worth the price by a long shot. Found the same skirt on Amazon for less than half the price. No tracking number was ever given until the day day before it was delivered and it took a shop inquiry to even get that! Stay far away!!!
Response from Boho Beach HutJan 11, 2025
Dear Tabitha, Thank you for sharing your feedback. We’re sorry to hear that you were dissatisfied with your experience. However, we are unable to look into your order further because you did not provide the additional information we requested, such as your order details or contact information. Without this, we cannot verify or address your concerns. We strive to provide clear communication and tracking for all orders, and we regret any inconvenience caused. If you would like us to investigate this matter further, please contact us at [email protected] with your order details, and we’ll be happy to assist you. Thank you for your understanding, and we’re here to help if you need further support. Best regards, The Boho Beach Hut Team
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Shane C.
Dec 11, 2024
Haven't recieved item yet but from…
Haven't recieved item yet but from these reviews am not looking forward to it. I should have paid attention to the fact it's being shipping from China. At this point practically no clothing item from that country is of quality. Boho Beach Hut is nothing more than alibaba or the like.
Response from Boho Beach HutJan 12, 2025
Dear Shane, Thank you for sharing your concerns. Upon reviewing your order, we show that it was delivered on December 18, 2024, just 11 days after your purchase. We regret to hear that you’re not satisfied and understand how expectations can sometimes differ from the actual experience. While we work with manufacturers globally to offer unique styles, we aim to ensure timely delivery and quality products. If you have any issues with your order or need further assistance, please don’t hesitate to reach out to us at [email protected]. We’re here to help resolve any concerns you may have. Thank you for your feedback, and we appreciate the opportunity to address your concerns. Best regards, The Boho Beach Hut Team
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