Boho Beach Hut Reviews | Read Customer Reviews of bohobeachhut.com

Boho Beach Hut Reviews | Read Customer Reviews of bohobeachhut.com

Boho Beach Hut reviews

Showing 14 reviews with 2 stars · Clear filters

Jude
Jan 14, 2023
Products Are Definitely Reproductions Made in China
Since the review I wrote isn’t showing up under the product on their website (of course the three 5-star reviews from other shoppers are visible there), I’m going to post it here. View my profile pic to see the difference between the picture of the shoes I purchased and the shoes I received. I wouldn’t even mind that they’re reproductions if they were constructed well but they are very poorly made. I bought 2 beach coverups from this site on other occasions and actually liked the product I received which is the only reason I’m giving them two stars instead of one. That said, I won’t be ordering from here again knowing I can’t rely on the product being a well-constructed reproduction and knowing I have no recourse should I be dissatisfied with the product I receive.
Report
Diann C.
Mar 13, 2022
BEWARE - READ RETURN POLICY BEFORE BUYING
I am in the process of returning 2 of my three items from Boho Beach Hut. I have yet to receive my third item so we'll see how that goes. The quality of the dresses was crap. They are made from some kind of polyester fabric that DOES NOT BREATHE and they are shipped from China or another Asian country with no care instructions. One of the dresses looks like a square robe with ruffle sleeves sewn on and a million buttons to fasten with elastic eyelet. Draw string to tighten around waist. Terrible look and feel. The other was not quite so horrible looking but is so ill-fitting that my bra would constantly be on display unless I wore a shirt underneath. Now I am stuck because the return policy states they will only offer an exchange or store credit. Great. Duped again. Would not recommend this shop.
Report
Elizabeth J.
Sep 30, 2020
I ordered 2 items on 8/29 and finally…
I ordered 2 items on 8/29 and finally received 1 of them on 9/29. That’s a long wait for an item that was of poor quality in material and stitching. It shows so differently in photos and is a cheap “knock-off”. No where near worth the price I paid. I called and wrote for a refund so we’ll see what happens but highly disappointed and I haven’t received the second item yet!
Response from Boho Beach HutOct 2, 2020
Hi Elizabeth, We are so sorry you are disappointed with your order from Boho Beach Hut. We hope you will take advantage of our Return Policy. We respond to ALL emails within 24 hours in case you need more help. I show Christina has helped you and responded back to all of your emails so far. We are also sorry your second item is taking longer than normal. We hope you receive it very soon. Please let us know if there is anything else we can help you with. We are here 24/7! [email protected]
Report
Victoria W.
Dec 20, 2019
Slow boat from China is all I can say.
Slow boat from China is all I can say.
Response from Boho Beach HutDec 20, 2019
Hi Victoria, We are so sorry it took so long for you to receive your items. We really hope you love them though! Unfortunately if we do not have the item/color/size in stock here in the United States, then we ship from other warehouses around the world. This looks like it happened to you. Again, we are very sorry about this, but hope you love your products from Boho Beach Hut. We strive to have the best customer service and really try to make all of our customers happy! Please let us know if we can help you with anything! [email protected]
Report
W
May 7, 2019
Poor quality clothing
Company is US based but most clothes ship from China. Had to wait weeks for a dress I ordered. When it came material was torn and sheer/ see through . Could not wear it . Again took weeks to resolve but company did give me my money back once I returned it. Would not shop here again.
Response from Boho Beach HutAug 16, 2019
Hi W, First I want to say Thank you for your order and I am very sorry to hear you were not satisfied with your order. We cannot confirm your order because you did not leave your name. But, Thank you for taking advantage of our return policy and I am happy to hear you were refunded. We test every product before placing them on our site to ensure a correct fit while providing a sizing chart for an accurate fit. Unfortunately we do not make the clothing so variations can occur.
Report
Jennifer W.
Apr 21, 2019
Another Chinese knockoff company
This company is not in California as it claims. Everything comes from China. The fabric is extremely cheap. Sizing is off, and clothes do not look like the pics.
Response from Boho Beach HutAug 16, 2019
Hi Jennifer, First I want to say Thank you for your order and I am very sorry to hear you were not satisfied with your items. You are correct we are not located in California, we are located in Reno Nevada. We state our company is located in the Reno/Tahoe area. To be fair Yes, some of our products do come from China. Our warehouse in Reno Nevada ships directly to our customers. But when we don't have a size in stock our vendors will ship directly, this is what happened to you. I show you placed your order on March 30th and received your last item by April 15th. That was only 15 days and yes, coming from China. We offer a great 45 day from purchase refund policy. We always guarantee a return request will be approved if you return it before the 45 days. We also offer, if you receive your product after 45 days, the product is FREE!!!! We think that pretty sweet. Looking at your order we see you did not take advantage our return policy. We have these in place to ensure if our customers are not happy with their order they can return them or exchange them. You received all of your products within a 15 days, I am sorry but we can help you if you don't take advantage of our policies.
Report