Boho Beach Hut specializes in boho-chic apparel that captures the essence of effortless, free-spirited style. From flowy dresses and skirts to breezy blouses, stylish shorts, and unique jewelry, we offer a wide range of pieces designed for the modern bohemian. As the leading online destination for bohemian fashion, Boho Beach Hut is your go-to for beautifully crafted, on-trend clothing that exudes charm and individuality.
Boho Beach Hut (bohobeachhut.com) has 656 customer reviews on Five Star Index, with an average rating of 1.7 out of 5.
Also known as
bohobeachhut.com
Website
bohobeachhut.com
Category
Clothing & Underwear
Location
Sparks, Nevada
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 49% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
Terrible return policy - Returns may only be made for exchange or store credit
Response from Boho Beach HutFeb 4, 2025
Dear Richard,
Thank you for sharing your feedback. We’re sorry to hear that our return policy did not meet your expectations. While our policy of offering exchanges or store credit is outlined on our website, we understand it may not work for everyone, and we appreciate your perspective.
Your input is valuable to us, and we’ll take it into account as we continue to review and improve our policies to better serve our customers.
Thank you again for your honest feedback.
Best regards,
The Boho Beach Hut Team
SH
Shawna
Toxic Clothing
It aches me to write this review, but I would have greatly appreciated reading it before spending hundreds of dollars on clothing. The clothes are saturated with toxicity. I had a massive, very dangerous reaction after I opened the plastic sleeves and I had to throw them in the garbage. The clothes come from China; hence the long shipping times. Tags were cut off (the remains were still visible) and new tags with "100% polyester" stamped on them have been sewn in. There is no other information about the fabric, care, material, branding, etc. on them. The clothing received are not the clothing pictured on their website. I urge you to not purchase from this company. The clothing is highly toxic.
Response from Boho Beach HutFeb 4, 2025
Dear Shawna,
We’re very sorry to hear about your experience and deeply regret the distress it has caused you. It’s never our intention for a customer to feel this way, and we take your concerns very seriously.
We are particularly concerned to hear about your reaction to the clothing. Ensuring the safety and quality of our products is a top priority, and your feedback will be shared with our team for a thorough review of this issue.
Regarding your concerns about the tags and the product not matching the description, we apologize for any discrepancies. We strive to provide accurate descriptions and photos on our website, and we regret that this was not your experience.
We appreciate your feedback, as it helps us identify areas for improvement. Please know that we are committed to evaluating our processes and taking steps to ensure a better experience for our customers.
Thank you for taking the time to share your concerns with us.
Best regards,
The Boho Beach Hut Team
MC
maggie C.
Poor quality items and customer service
Definitely not a US company or if they are, they’ve outsourced their customer service and all their merchandise. I received a damaged product and the best they could offer was a $15 refund and for me to repair the item myself for a $50 item. Do not buy.
Response from Boho Beach HutFeb 4, 2025
Dear Maggie,
We’re very sorry to hear about your experience and regret that the product you received was damaged. We understand how frustrating this must have been and appreciate you taking the time to share your feedback.
While we are based in the Reno/Tahoe area, some of our products and customer service processes are outsourced to ensure a wide range of unique items. We regret that our resolution did not meet your expectations in this instance, and we’ll review this internally to improve how we handle such situations.
Thank you for bringing this to our attention. We sincerely apologize for any inconvenience caused and will use your feedback to better serve our customers in the future.
Best regards,
The Boho Beach Hut Team
SW
Sarah W.
AVOID at all costs and DISPUTE THE CHARGE!…
I ordered a dress that did not fit my body type and realized their clothing is for tall people. When I realized this, I reached out to cancel the order and they REFUSE to issue a refund and only to provide store credit. I will be disputing the charge with my credit card company and reporting this to the BBB and all other review sites until I can receive my refund. Do NOT buy from this deceitful company!
Response from Boho Beach HutJan 26, 2025
Dear Sarah,
Thank you for reaching out and sharing your concerns. We’re sorry to hear about your dissatisfaction and would like to assist you further.
However, we are unable to locate your order with the information provided in your review. To help us resolve this issue promptly, could you please provide additional details, such as:
• Your order number
• The email address used to place the order
• Any other relevant details about your purchase
Once we have this information, we’ll be happy to investigate your concerns and work towards a resolution. Please feel free to contact us directly at [email protected], and we’ll prioritize assisting you.
Thank you for your understanding and cooperation. We look forward to hearing from you.
Best regards,
The Boho Beach Hut Team
HD
Helen D.
I canceled my order within 5 minutes of…
I canceled my order within 5 minutes of ordering it. They promised me a full refund. I see have not received it. I would never order from them.
Dear Helen,
Thank you for reaching out and letting us know about your cancellation request. After reviewing your order, I can see that you canceled it before it was shipped. We sincerely apologize for any inconvenience caused during this process.
We will issue a full refund to your original payment method. Please allow 3–5 business days for the refund to reflect in your account, depending on your bank or card issuer.
If you have any additional questions or need further assistance, please don’t hesitate to contact us. Thank you for your understanding, and we appreciate your patience.
Thank you,
Julie
Boho Beach Hut
Response from Boho Beach HutJan 19, 2025
Dear Helen,
Thank you for reaching out regarding your order cancellation. After reviewing our records, we do see that you attempted to cancel your order shortly after placing it. Unfortunately, our customer service team did not see your email until the order had already been shipped, which was only 20 minutes after you placed it.
According to our records, we promptly responded to your cancellation request by sending you a return shipping label and confirming that we would issue a full refund upon receiving the returned merchandise. If you have already returned the items and used the return label provided, please share the tracking information so we can process your refund immediately.
We apologize for any inconvenience caused during this process and appreciate your understanding. If you have any additional questions or need further assistance, please don’t hesitate to contact us.
Thank you,
Boho Beach Hut
KT
Kelly T.
Don't buy from Boho Beach Hut
Don't buy from Boho Beach Hut! I received my winter boots promptly but they are very cheaply made. They approved my "refund" but they only give store credit which I will never use. Then they want the order email to be printed and put in a BOX. But they sent the boots to me crushed in a tiny cheap plastic wrap. I will NEVER purchase from them again!
Response from Boho Beach HutJan 15, 2025
Dear Kelly,
We’re sorry to hear about your disappointment with your purchase and experience. Your feedback is very important to us, and we regret that we didn’t meet your expectations.
To clarify, our return policy, which is stated on our website, specifies that refunds are issued as store credit or exchange. This policy helps us maintain sustainable practices and continue to offer unique products at affordable prices. We understand this may not align with everyone’s expectations, and we appreciate your honest feedback.
Regarding the packaging, we strive to minimize waste and shipping costs by using lightweight materials, but we take your comment seriously and will review this process. For returns, including the order email ensures we can process them accurately and efficiently.
We’re truly sorry for the frustration caused and hope we can earn your trust again in the future. If you have additional concerns or would like further assistance, please don’t hesitate to contact us directly.
Best regards,
The Boho Beach Hut Team
MH
Mark H.
Dispute the Charge
Most credit cards protect your purchases for up to 90 days from the date of purchase. If you feel you have been wronged for whatever reason you feel, you have a right to a full refund, not a store credit, as this company tries to stand behind. If they do not give you a refund, you have a right to dispute the charge and enact your protections from your credit card company, as I was forced to do with this company.
Response from Boho Beach HutJan 11, 2025
Dear Mark,
Thank you for returning the items from your order. However, we wanted to remind you that the dispute with your credit card company remains open, which prevents us from finalizing your refund.
Please note that until the dispute is closed, we are unable to issue your refund in full. Closing the dispute will allow us to process your refund more quickly and resolve the matter without further delay.
If you have any questions or need assistance with the process, please don’t hesitate to reach out to us at [email protected]. We appreciate your attention to this matter and look forward to resolving it fully.
Best regards,
The Boho Beach Hut Team
LH
Luann H.
False advertising
False advertising. DO NOT BUY FROM THIS COMPANY/website EVER!!! The only reason they are in business is because they do not give money back if an item is returned. When you buy from this company and see the quality, it is not as advertised, and you get a store credit only. The items are JUNK. Everything is not as pictured or described. DO NOT BUY. I gave this one star but it does not even deserve one star.
Response from Boho Beach HutJan 11, 2025
Dear Luann,
Thank you for taking the time to share your experience. We’re sorry to hear that the quality of the items you received did not meet your expectations and that you were dissatisfied with our return policy. We understand how frustrating this can be and regret any disappointment caused.
Our goal is to ensure customer satisfaction, and your feedback is invaluable in helping us identify areas where we can improve. We will review your concerns regarding product descriptions and quality to ensure better alignment with customer expectations.
If you would like assistance with your store credit or have further concerns, please don’t hesitate to contact us at [email protected]. We are here to help and will do our best to make things right.
Thank you for bringing this to our attention, and we apologize for any inconvenience caused.
Best regards,
The Boho Beach Hut Team
